Patient Coordinator-FRIENDSWOOD
Job description
Schedule:
Monday - Friday + Some Saturdays
This position will report to our Friendswood Center, located at 1505 Winding Way, Friendswood, TX 77546.
Full -Time
Essential Job Functions
- Responsible for the on-time opening and/or closing of center(s) to include, but not limited to locking and unlocking door(s) and setting alarm(s).
- Confirmation and scheduling assistance of patient appointments on a daily basis; perform patient registration process, including demographics; maintain patient appointment log and patient information in the Radiology Information System (RIS).
- Answer phone and respond to inquiries; refer, route, or place calls; place patient follow-up calls; serve as receptionist, greeting and assisting visitors, patients, etc.
- Prepare patient records for daily appointments; ensure all patient are updated and complete.
- Maintain patient records, insurance information, and collect co-pays or deductibles.
- Maintain inventory and record of supplies.
- Maintain clean and neat work area, waiting area, dressing rooms and patient bathrooms.
- Demonstrate a positive professional attitude and provide excellent internal and external customer service.
- Attend training and staff meetings.
- Perform other duties as assigned.
- High School Diploma or equivalent with a minimum one (1) year of work in the medical field
- Knowledge of medical terminology.
- Knowledge of medical office practices and procedures and ability to understand and follow Physician and Technologist requests.
- Highly proficient with computers and internet.
- Ability to multi-task and work with constant interruptions; e.g.: Welcome patients, answer phones, schedule exams, ensure accurate and complete paperwork.
- Ability to respond to questions and assist patients, employees and visitors in a professional manner.
- Ability to maintain confidentiality at all times.
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