Job description

Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our brand promise – Makes Work Life Better™ – is the commitment we make to our employees, our customers and their employees, our partners, and to the communities we operate in around the world. As the pace of change accelerates, our modern technologies help our customers adapt, evolve, and win in today’s borderless, flexible, and skills-based work world.
Dayforce is Ceridian’s award-winning cloud HCM platform. Its single solution, single database, and single continuous calculation engine helps customers achieve increased efficiencies, productivity, and best-in-class compliance. Dayforce is the people platform for the global workforce.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in United States.

About the opportunity

Ceridian is currently seeking a Payroll Specialist III to join our Dayforce Managed Team. We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business.

The ideal candidate will have significant experience in the area of payroll and a strong working knowledge of benefits, workforce management and tax. They will also have the ability to interface with clients and to use critical thinking skills to resolve complex problems.

What you’ll get to do

• Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited and transmitted accurately and timely
• Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients
• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
• Work with cross-functional internal partners to resolve client payroll matters and employee inquiries
• Provide Payroll support services to clients according to Ceridian contract, legislative requirements and business needs
• Establish and maintain a deep understanding of customer’s requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs.
• Create, update and review standard operating procedures and performs quarterly document reviews
• Have an “I own it” attitude about deliverables and projects from start to finish
• Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely
• Proactively manage quarter, and year-end payroll auditing and processing
• Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements

What’s in it for you

• Encouragement to be the best version of yourself at and away from work:
• YOUnity diversity and inclusion programs
• Amazing time away from work programs
• Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
• Recognition for your contributions through excellent pay, perks, and rewards
• Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
• Opportunities to fuel your career growth through numerous internal and external programs and events

Skills and experience we value

• Must be available to accommodate shifts within operating hours (between 8 a.m. and 9 p.m.)
• Must be available to stay later or adjust shift based on client assignment
• 2 years of payroll processing experience in a high-volume payroll operation; end to end payroll experience a plus
• Experience in the payroll outsourcing or consulting industry preferred
• Experience and a clear understanding of payroll, benefits and taxation and an understanding of applicable legislative requirements
• Ability to resolve client’s issues and provide superior customer service to internal and external partners
• Excellent verbal and written communication skills with the ability to communicate clearly, technically, and effectively with customers and internal partners
• Good analytical, organizational, and problem-solving skills
• Proficiency in Microsoft Word, intermediate Excel, and PowerPoint

What would make you really stand out

• Experience with Dayforce HCM or similar cloud payroll technology
• Multi-client payroll processing experience
• 2k+ employee payroll processing experience
• Industry related certifications or desire to obtain within two years of employment
• Experience with Dayforce HCM or similar cloud payroll technology
• Strong working knowledge of quality control and auditing standards
• A desire to continually learn and take on challenges
• Ability to communicate and collaborate with clients and internal team members
• Associates Degree desired
• Bilingual is an asset

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

The range provided is in United States Dollars.

Fraudulent Recruiting

Beware of fraudulent recruiting activity! If you are contacted by a Ceridian Recruiter or other Ceridian employee, you will be provided with an @ceridian.com email. If you are contacted by someone who uses any other email domain, despite their use of our company logo or company name in their social media handle/profile, the contact could be fraudulent. Please also note, Ceridian will not request or send money and/or a check at any time during the recruiting or hiring process, ask you to order any equipment or supplies, or ask for any sensitive personal data, such as National ID numbers, via email or phone. Sensitive personal data is only collected post-hire, via new hire forms directly in Dayforce. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Ceridian employee, please refer to our fraudulent recruiting statement found here: https://www.ceridian.com/company/corporate/be-aware-recruiting-fraud.

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