Physicians’ Primary Care of Southwest Florida is a premier physician-owned and managed primary care practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are currently seeking a Full-Time Phone Triage (LPN/CMA) for our Pediatrics division located in Fort Myers, FL. Schedule is Monday-Friday, Day Shift with Alternating Weekend Coverage.

Sample of Duties:

• Review daily provider-patient schedule with Clinical Coordinator and clinical team to prioritize triage to plan for an efficient flow of patient care.
• Triage daily patient phone calls in order of priority to ensure acute care needs are addressed by an appropriate health care professional in a timely manner.
• Perform medication prior authorizations.
• Assist patients in scheduling preventative services.
• Assist with patient education as needed.
• Assist in contacting patients with abnormal lab/test results and schedule follow-up as ordered by the providers when requested.
• Assist clinical staff as needed to avoid interruption of delivery of services to patients.
• Counsel patients regarding lab tests, medications, procedures, etc. as requested by physicians.
• Schedule referrals and appointments for specialized testing and procedures as requested.
• Performs general nursing care to patients. Administers prescribed medications and treatments in accordance with clinical standards.

Minimum Requirements:

• A valid and current State of Florida license to Practical Nurse (LPN) or certification as a Medical Assistant (CMA/RMA)
• Excellent attention to detail and the ability to record information accurately
• Ability to handle all calls in a professional and compassionate manner
• One year of clinical office experience or a combination of medical education and work experience
• Prior pediatric experience is highly desirable
• CPR certification or ability to obtain upon hire

Want to learn more about Physicians’ Primary Care of SWFL? Visit us at www.ppcswfl.com and apply today!