From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. Working from 118 offices in 50 countries, we make the difference to projects across the real estate, infrstructure, and natural resources sectors worldwide.

Our team is dynamic, innovative, and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

The PMO Manager is responsible for providing governance and assurance to the client program of projects by establishing the framework, process and procedures for the projects and monitoring the execution delivery teams as they delivery these projects.

This candidate will also be the commissioning manager who will be responsible for the leadership and account management of this commission.

The PMO Manager (PMO) will be reporting to the T&T director for this role

Core Responsibilities

• Provide leadership and direction to the PMO team on day-to-day basis.
• Mentor and lead team PMO team and other Project delivery team consultants.
• Support the leadership with business development and account management
• Strategic - Responsible for the development of the strategic business case prepared for and covering all projects or programs within execution and delivery scope.
• Benefits Management - Responsible for the definition and the fulfillment of benefits, objectives and realization / success criteria aligned to the approved strategic business case.

Responsible for gathering, recording and the agreement there of the execution and delivery scope requirements documented in an overall program charter for projects

• Responsible for documenting the approved program organizational structure and decision-making hierarchy.
• Responsible for defining the program RACI inclusive of function and organizational roles and responsibilities
• Responsible for the definition and implementation of training plans and where applicable development plans to drive improved capability within the program and delivery teams.
• Responsible for documenting lean, established methods, processes and procedures are used for managing projects and programs throughout a life cycle.
• Responsible to produce and maintain the overall program framework / playbook – the document is inclusive of the program execution plan and delivery methodology.
• Responsible for maintaining tools and templates aligned to the agreed program execution plan and delivery methodology.
• Responsible for implementing an information management system integrated with execution processes and procedures developed to provide a 'single source of truth'.
• Responsible for the analysis, prioritization, and control of projects and programs in line with the strategic objectives and team and organizations capacity to deliver.
• Responsible for producing collateral that supports key decision-making relating program and project prioritization.
• Responsible for the management of the intake process and the adoption of new projects or programs as part of the strategic business case or capital investment plan.
• Responsible for the management of resource planning and resource forecasting aligned to the strategic business case or capital investment plan.
• Responsible for identifying strategic portfolio and program stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required.
• Escalation point for program and execution stakeholders.
• Responsible for managing the program and portfolio master schedule that is driven by data at a project or program level
• Responsible for the assessment of impact or potential impact of connected projects, identifying methods for resolving issues in relation to interfaces across the program.
• Responsible for analyzing program risk and opportunities trend and their respective cost and schedule impact.
• Responsible for the management, identification and implementation of programmatic mitigation plans identified for risk and opportunities impacting strategic objectives
• Responsible for defining an overall approach to continuous improvements incorporating strategic objectives and alignment with defined benefits and targets.
• Responsible for the management, identification and implementation of strategic and portfolio improvement initiatives, lessons learnt and best practice.
• Responsible for establishing tools and techniques that are used to produce initial ROMs / estimates used as part of the project prioritization process and analysis

The candidate should have 15 years of relevant program management experience in the commercial office tenant fit outs for tech companies or similar.

The candidate should at a minimum bachelor’s degree in Project Management, Construction Management, Construction Engineering, Architecture, Civil Engineering, or a related construction degree; or equivalent years of transferable field experience

The candidate should have the following technical skills

• A thorough knowledge of Program Management methods and best practices.
• Experience with managing a program of connected projects successfully with a collective value of over $50m per year.
• A thorough knowledge of forecasting, budgeting, planning, design, schedule and scope management
• Proven track record in delivering projects within the budget and schedule constraints safety Have the technical skills to read, understand, and communicate contract requirements including construction drawings and specifications and interpret construction methods
• Be able to understand and follow site HSSE Policies
• Technology competent in using the following Software: MS Outlook, MS Word, MS Excel, MS Project, MS PowerPoint
• Competent user of data management software and systems for data management, analytics, and quality assurance
• OSHA 10 certification

The candidate should have the following soft skills

• Self-motivated and dependable. Must have the ability to prioritize workload and be organizationally astute.
• Demonstrate experience communicating and managing with multiple internal and external stakeholders such as design teams, client corporate real estate teams and contractors.
• Ability to develop concise and effective written presentations and participate effectively in meetings with senior client representatives to present program reports to Clients and articulate progress, change, key risks, issues and critical factors in a concise manner.
• Ability to work in an agile manner with other stakeholders in a dispersed multi-disciplined environment, contributing to teamwork and a willingness to work in a spirit of partnership.
• Excellent oral, written and presentation skills, with an ability to develop, communicate and gain ownership for a clear vision and direction
• Strong interpersonal skills, comfortable working with a diverse range of personalities across clients and partner organizations
• Able to deliver projects within a technically complex environment whilst ensuring high levels of safety and environmental responsibility
• Strong analytical and numerical skills and flexibility to rapidly understand complex problems and shape these into workable solutions for delivery
• Strong planning and organizing skills including the ability to manage several work streams simultaneously

Valued but not required

The ideal candidate has:

• A professional qualification i.e., PMP or similar certification
• Technical competent in using P6 schedule tools and electronic Project Management tools
• Safety -OSHA 30, STSC certification or above

*on-site presence and requirements may change depending on our client's needs*

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application.

All your information will be kept confidential according to EEO guidelines.

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Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.