Job description

Job ID

92733

Posted

29-Nov-2022

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Dublin - Dublin - Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a multi-skilled Post room Operative to join the team located in Dublin.
The successful candidate will be primarily responsible for providing a service for all mail handling (normal, registered, courier and anonymous) as well as being accountable for receiving, signing, distributing and shipping of all incoming / outgoing mail and parcels. This role will include but not limited to receiving, locating, storing, packing, inventory control, liaising with customers, post room activities, administration and stationery ordering.
Key Tasks: * Primary focus on delivery of Mail Services & Postage, Distribution, Shipping and Receiving in accordance with KPI & Output measurements* Handle all direct customer email and telephone enquiries to the Mail Room* Organise shipment next day/same day deliveries / collections* Record incoming courier / parcel / recorded and registered mail, retaining accurate records to facilitate tracking* Checking of all receipts for quantity, quality, safety and security and accuracy of documents* Ensure all mail is collected, sorted, and distributed correctly* Process all courier requirements on a daily basis* Oversee the maintenance of the Mail Room equipment* Ensure accurate and up to date documentation of Mail Room procedures* Ensure departmental and reps lists / pigeonholes are updated when required* Carry out Goods Inwards & Porterage activities* Monitor and record mailroom stats for all incoming and outgoing mail / deliveries* Provide checking system for items of equipment being returned to mailroom.* General mailroom control segregating departments requiring space.
Experience: * Experience of working in a customer service environment* Experience within a post room environment* Awareness of manual handling* IT skills including MS Office

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