Practice Administrative Assistant (Pediatrics)
Full Time
Annandale, VA
Posted
Job description
JOB TITLE:
- Practice Administrative Assistant.
STATUS:
- Full Time.
HOURLY RATE:
- $20-$23/hr.
SHIFT:
- M-F 8:30-5:30.
CLOSING DATE:
- April 14, 2023.
Premier Pediatric Therapy Source (PPTS) is a growing practice with big dreams and a strong passion to serve children with diverse abilities and their families throughout the DC metro area. Every decision we make is based on our strong values, clinical experience, ethical standards, and devotion to family-centered care. Our goal is to provide every child with opportunities to develop skills that will support success within their current environments and throughout their lives.
REQUIRED QUALIFICATIONS:
- AA Degree or higher. Equivalent experience is considered in lieu of formal education.
- Minimum 2-5 years experience in a healthcare practice working both front and back office.
- Working knowledge of insurance verifications and maintaining authorizations.
- Working knowledge of EMR systems and appointment scheduling.
- Strong time management and organizational skills; ability to handle multiple concurrent assignments, with a high degree of efficiency and accuracy.
- Decisiveness with the ability to independently problem solve.
- Exceptional conflict resolution and customer service skills.
- Proficient with basic computer programs (Microsoft Office Word, Excel, Windows 11, Outlook, etc.).
- Excellent analytical, interpersonal, and oral/written communication skills.
- Successful completion of an FBI Background Check.
- Negative TB test.
- Proof of full vaccinations against COVID-19.
DESIRED QUALIFICATIONS:
- Bilingual English/Spanish.
- Experience working in a pediatric setting.
JOB SUMMARY:
PPTS has grown quickly. Our outpatient and early intervention programs are serving more children and have more therapists on our team than ever. We have also expanded our physical space to a beautiful 6,900 square foot clinic in Annandale, VA. This exciting growth and our commitment to best practices is requiring the addition of a dynamic, experienced professional with leadership qualities to provide support to our front and back-office teams and be a liaison to families for resolution of front and back-office related inquiries.
The ideal candidate has experience with both front and back office related responsibilities within a healthcare setting and enjoys the front desk as well as collaborating closely with a dedicated team of therapists and managers. They have a strong commitment to patient satisfaction, finding solutions and professional excellence that improve our families’ and team’s experiences as well as the practice’s overall success.
RESPONSIBILITIES:
- Assists the Care Coordinator with scheduling and client onboarding activities, as needed.
- Conducts insurance verifications and coordinates all aspects of obtaining authorizations prior to service delivery.
- Supports patients with understanding their therapy benefit coverage and any associated cost shares.
- Fields and reconciles patient billing inquiries utilizing relationship-centered communication while upholding company policy.
- Posts payments to client accounts daily.
- Manages incoming referrals from our Early Intervention program and uploads information into the practice’s EMR system.
- Works closely with supervisors, managers, providers, Executive Director, etc. to resolve concerns, improve performance and enhance the patient and family experience.
- All other duties as assigned.
You are our ideal candidate if you:
- Have a deep desire to improve the quality of life of children with diverse needs and their families.
- Thrive on being on the front lines and interacting with families at the front desk to foster positive experiences.
- Are interested in working in a growing and innovative small business.
- Are proud of your work ethic, organization and planning abilities, and overall interpersonal skills.
- Have experience working both front and back office.
- Know how to contribute to a rewarding, productive, results-oriented environment where teams and clients thrive.
BENEFITS:
- Competitive compensation.
- Paid time off.
- Medical, dental & vision benefits.
- Life and Disability insurance.
- Comprehensive orientation.
- Cross training to learn other areas and acquire additional experience.
- Career advancement opportunities.
ABOUT US/HOW WE WORK:
- Collaboration with a multi-disciplinary group of professionals who genuinely enjoy working together and are inspired to make a positive impact.
- Open communication across all levels of management.
- Weekly team activities that help us have fun, get to know each other, build trust and strong relationships.
- Freedom to share and implement ideas within a supportive and collaborative team environment.
We look forward to receiving your application. To learn more about us please visit our website at www.premierpedstherapy.com/careers.
About Premier Pediatric Therapy Source:
We are a fast growing multi-disciplinary Pediatric Therapy Practice with the sole mission to provide high quality therapy solutions based on the individual needs of children and families. We provide Occupational, Physical, Speech Therapy and Nutrition Counseling services to children birth to 18 years of age in the home, community, Telehealth and clinic-based settings.
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