Job description

MyCare Medical Group is looking for an experienced Practice Administrator to join their rapidly growing team in Mission, TX!

POSITION SUMMARY:

Under the supervision of the Area Director, the Practice Administrator will oversee the effective, efficient, and safe management of the medical practice, ensuring the well-being of patients, providers, staff and visitors. The Practice Administrator will be responsible for leading and managing areas such as team development, P & L management, clinical and business metrics accomplishment, and cultural/core values. The Practice Administrator will also work hand-in-hand with the Director of MRA Coding, Director of Revenue Cycle and Case Management to support best in-class programs for Medicare Advantage/FFS Billing ad Coding.

RESPONSIBILITIES:

• Provide leadership, guidance and support to all management and staff daily
• Standardize operational processes across the MyCare platform to ensure best practices are up to industry standards and company’s mission
• Oversee the management of office budget, office expenditures, and staff overtime
• Manage accountability for key performance indicators (KPIs) and prepare office management reports. Reports include, but are not limited to, patient lists, provider panels, profit and loss, budget, utilization, quality measures, STARS/HEDIS, etc.
• Conduct monthly metric reviews of hospital admissions, readmissions, medical expenses related to patient care, membership growth, financial performance, quality of care, and patient experience
• Manage the performance of individual practices to maximize Medicare Advantage and the PMPM surplus
• Implement procedures to improve office performance (i.e., minimize patient cancelations, minimize staff turnover, decrease utilization, etc.).
• Partner with providers and managers to maintain orderly and efficient workflows in the office
• Implement daily huddles to discuss daily schedules, patient metrics, office performance, successes, recognition, and other areas of opportunity
• Holds regular coaching sessions and annual performance reviews with direct reports
• Responsible for implementing procedures to achieve performance goals including, but not limited to, 90% fulfillment of all office operational objectives
• Preserve company’s positions on Medicare Advantage, office management, business model, compliance, communication, and technology
• Implement and support new patient processes with cross-functional teams, including office touring, patient portal registration, management of new patient paperwork, and coordination of medical referrals from the medical office
• Monitor Office managers accountability for staff’s hiring, scheduling and timesheets for payroll and all HR duties
• Ensure management of all patient/caretaker complaints and concerns
• Escalate practice issues and concerns timely and appropriately as necessary including provider, staff, and patient concerns
• Determine and justify needs for systems, equipment, and capital purchases
• Ensure practice readiness for regulatory visits. Address and respond to site inspections, audits, and surveys including OSHA, CLIA, and program assessment
• Collaborate with management on practice emergency response processes
• Maintain client and employee privacy in accordance with MyCare policy and HIPPA regulations
• Attend/lead required trainings and meetings
• Maintain a positive atmosphere and working environment. Effectively monitor morale and create a dynamic patient-centric and servant culture
• Delegate and assign tasks as necessary

QUALIFICATIONS:

• Bachelor's degree required; Master’s Degree preferred
• Minimum of 3 years of progressive management experience
• Administrative or managerial experience in leading operations in a medical setting
• EHR experience required
• Effective oral and written communication skills
• Bilingual in English & Spanish is preferred
• Microsoft Office applications
• Ability to handle multiple competing priorities simultaneously
• Strong organizational skills
• Ability to think independently and demonstrate good problem-solving skills
• Ability to work in a team environment and to collaborate with a variety of internal and external contacts in a positive manner
• Ability to develop successful relationships with providers and key partners
• Experience with successful integrations of acquired practices a plus

MINIMUM LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED BY REGULATION OR POLICY:

• CPR & BLS Certifications/Re-certifications, Certified Medical Assistant

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Progressive Management: 2 years (Preferred)
• EHR systems: 2 years (Preferred)

Language:

• English & Spanish (Preferred)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.