At our client, they work with our global operator partners to deliver outstanding growth across our IoT, fraud prevention, and messaging products. As a compact Tier 1 telco they have the infrastructure to support world-class services, and the scale to move rapidly for our customers.

They are looking for a Product Marketing Manager to join them on a permanent basis in our Jersey office, or alternatively working remotely in Europe. This is a pivotal role that will underpin future growth through a detailed understanding of our client’s products, markets, customers, competitors and partners. Your expertise and knowledge will influence new product development and ensure that our communications are relevant and compelling.

Your ability to position our client and its products will ensure that the Sales teams are empowered with the understanding and collateral to effectively target their markets. Operating closely with the Marcoms team, you will drive consistency and accuracy across all customer touchpoints. This is a new role, and a great opportunity to make your mark on our client with best-practice processes and techniques.

If you are looking to make a change and become a part of an agile and innovative telco, then get in touch with them today.

Our client is committed to building a diverse and inclusive working environment and the company Family.

Key Responsibilities

Build a detailed understanding of existing and target markets in relation to our client’s products (e.g. requirements, segmentation, structures, personas, competition, growth potential, etc) using all available channels

Create the structures to ensure that this information is regularly disseminated and accessible to all relevant business areas (e.g. Sales, Product, etc).

Create the relevant sector, geography, etc, specific messaging for products, and ensure that this is effectively communicated to Marcoms for the creation of sales collateral, training material and other communications material

Define, create and own the capabilities to attract, identify, select, onboard, support and manage channel partners (e.g. business models, promotion, self-provisioning, documentation, performance monitoring, etc). Automation and effective governance should be key priorities

Own the processes to ensure that all sales channels are enabled with up-to-date product training and collateral. Provide training in conjunction with Products teams where necessary

Define and own the company’s tactical marketing plan (e.g. lead generation campaigns, event attendance, award submissions, PR, blog content, etc). Operate with Business Unit heads and Product to ensure that the Marcoms team has relevant content and targeting information to run effective campaigns

Specify and manage research projects as necessary to identify growth opportunities beyond our client’s existing markets. This should involve an analysis of new and emerging technologies, and potential M&A targets to support rapid scaling

Skills Knowledge and Expertise

• Substantial Product Marketing experience in a B2B or B2B2C technology environment (ideally telco, not essential)
• Strong understanding of the operational and commercial drivers within a technology environment, and the proven ability to support full lifecycle product management
• Proven ability to define marketing strategy and plans, and manage marcoms teams to deliver across traditional, digital and online channels
• Demonstrable budget management and planning experience
  

Benefits

26 days holiday

Pension

Bonus Scheme

Professional Development

The company provides colleagues with an opportunity to embrace flexibility to work the hours that suit them in a location of their choice – office, home or further afield under our “Smart Ways of Working” (SWOW) policy.

Through our smart ways of working initiative, they have diversified the ways in which they recruit, which also means that they are now able to support posts in major global locations. The benefits that are listed above are an example of those that they provide in our key locations, if you are applying from outside of these areas, please note that your compensation package might look a little different.

Our main priority is colleague well-being and they hope this offers greater opportunity for a work-life balance. They aim to offer this approach to all colleagues across the business, but they recognize that there are certain roles that will need to work in a specific way due to their nature, such as our colleagues working in engineering, our contact centres and our retail outlets. They are actively working with our management teams to increase flexibility wherever they can.

About our client

They are the leading pan-island communications provider in the Channel Islands. They also have an international presence operating across 7 global offices. So, join our team of over 600 global employees serving over 3,000 local and global business customers.

Communication is an innovative and rapidly evolving industry and as well as serving the needs of its Channel Island customers, our client’s expansion in the international marketplace has enabled it to re-invest global revenues back to our home islands.

Our vision is to become the best-connected telco in the world, by creating a culture where everybody feels valued and is empowered to support our customers.

They offer a variety of roles in engineering and IT, right through to Sales and HR. All of which, work together to improve the lives of our customers on a daily basis. They also offer an award-winning New Talent programme. Our industry is fast paced which makes working here a challenge. But it's equally as rewarding as a place to work.

They’re always on the lookout for creative, innovative, team-oriented, and knowledgeable individuals who are passionate about our brand and share our purpose of connecting our customers to their future. If you want to be a part of the technology of the future then join the team behind all of this.

**Please ignore the salary stated as it is up to negotiation.