Job description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We're committed to bringing passion and customer focus to the business.
Tar Heel Basement Systems, a Groundworks Company, is growing rapidly and seeks a proven Production Administrative Assistant. We specialize in crawlspace moisture control, basement waterproofing, and foundation repair. We serve Boone, Blowing Rock, Banner Elk, Burnsville, Linville, Lenoir, Taylorsville, Sparta, Hudson, Roaring Gap, King, Lewisville, Walkertown, Yadkinville, Spruce Pine, West Jefferson, Jefferson, Winston-Salem, Thomasville, Mount Airy, Elkin, Clemmons, Lexington, High Point, and other surrounding areas. We here at Tar Heel Basement Systems are dedicated to finding a Production Administrative Assistant that would be a great fit for our company, and most importantly our customers!
In 2017 Tar Heel Basement Systems was selected as the Triadd’s “Favorite Home Improvement Company” in the High Point area. We were selected as the top, local home improvement contractor for multiple reasons., but what stood out in the eyes of the community is the continuous effort to make a person’s home healthier at all costs. Also in 2017 we were recognized by the Business Journal for being the best at keeping our employees happy, engaged, and productive. During the same year we were listed as #27 in the Mid-Market Fast 40 list for mid-size companies based on revenue and employment growth. We also hold an A+ Better Business bureau rating which highlights our ability to help every customer. We go above and beyond to help our customers resolve challenges with their basement, foundation, and crawl space problems.
We seek applicants with the ability to grow and expand our presence in North Carolina.
The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.
What we provide for our employees:
- Bi-weekly Pay
- Full-time nonseasonal work!!!
- Superior training will ensure you start with immediate success
- Competitive and rewarding, family-oriented culture
- Advanced leadership training opportunities
- World-class training and support
- Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.
Job Responsibilities:
- Provide administrative support for timekeeping
- Create weekly job packs
- Create and close purchase orders
- Ensure office equipment is in working order to include scheduling maintenance
- Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.
- Setting and confirming install dates
- Mailing customer information packets
- Following up with customers on a variety of issues
- Keeping customer records current and updated
What is required to join our team as a Production Administrative Assistant:
- High School Degree/GED
- 1-2 years Administrative Assistant experience preferred
- Previous call center or customer service preferred
- Must be positive and motivated with excellent communications skills
- Ability to adapt quickly to changes in work strategy
- Excellent computer skills
- Great oral and verbal communication
Groundworks is the nation's fastest-growing foundation repair company and a recognized leader in our field. We win every day by being the best at being better. We seek only the most hard-working and dedicated people to join our team. If you are a leader, seek to grow every day both personally and professionally, and are humble, hungry and ready to grind, you are a perfect candidate for our position. Contact our recruiter now and let's start a conversation about your future with our team.
#ZR #INDGW
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