The Bob Ramsey Executive Education program coordinator is responsible for coordinating activities and functions of assigned programs to ensure that goals and objectives for each program are accomplished in accordance with established priorities, time limitations, funding limitations or other specifications, and for effectively planning and delivering programs and seminars at a level of service that meets or exceeds each customer’s expectations. Program assignments will depend on the Center’s resource allocation needs and may include the Certified Public Manager® Program, one or more of the Center’s current U.S. Department of State programs (such as the Mandela Washington Fellowship for Young African Leaders, the Young Southeast Asian Leaders Initiative Civic Engagement Institute, or the Young Leaders of the Americas Entrepreneurial Leadership Fellowship), or other programs in the Center’s portfolio. Reporting structure may vary for each program assignment.

Business Operations

Bob Ramsey Exec Education

Full-Time

VP/EXEC VICE PROV DPC

Open

This is not a grant funded position and is not contingent on future grant funding.

$42,017 - $57,954 per year; DOE

29-May-2023

02

• Develops and schedules program work plan in accordance with specifications and funding limitations; oversees daily operations and coordinates activities of programs; determines priorities; ensures programs comply with requirements.
• Coordinates logistics, including managing classroom facilities and set up, packaging program materials, scheduling, and communicating with program participants.
• Works with facilitators to ensure scheduling, class preparation, and development of appropriate learning activities in either a classroom or virtual format.
• Interacts and maintains liaison with program participants, faculty, staff and outside/community agencies in facilitating program objectives.
• Coordinates activities of program with interrelated activities of other programs, departments, or staff to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.
• Manages customer expectations; anticipates and reacts to customer needs in and out of the classroom.
• Tracks and monitors progress of program participants, communicates with participants to ensure they are on pace for completing program expectations.
• Reviews applications or other program documents independently or in conjunction with supervisor to make decisions pertaining to program.
• Confers with staff, program participants, and others to provide technical advice, problem solving assistance, answers to questions and program goals and policy interpretation; refers to appropriate department person when unable to respond.
• Builds and maintains course sites in the Canvas learning platform.
• Monitors and approves program expenditures ensuring that budget allocations are not overspent.
• Documents and categorizes all expenses within required timelines.
• Prepares periodic reports and records on program activities, progress, status, or other special reports for management or outside agencies.
• Evaluates program effectiveness to develop improved methods; devises evaluation methodology and implements; analyzes results and recommends and/or takes appropriate action.
• Develops and recommends new or revised program goals and objectives.
• May coordinate, monitor, or supervise the activities of student workers.

Bachelor's degree in field appropriate to area of assignment AND two years administrative/coordinator program experience; OR, Six years of progressively responsible administrative/coordinator program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

• Experience in coordinating, prioritizing, and organizing work and activities of self and others.
• Experience in managing multiple projects.
• Evidence of effective communication
• Experience in communicating with and serving customers in a positive and professional manner.
• Experience in establishing and maintaining effective working relationships with customers, faculty, and other interested constituencies, both internal and external to the university
• Experience in applying judgment in the research and resolution of potentially complex issues.
• Experience in documenting and categorizing expenses.
• Experience in working effectively in an environment subject to frequent interruptions, changing priorities, and potentially conflicting deadlines.
• Experience in working independently and within a team environment to fulfill essential duties.
• Experience with event/meeting planning and/or project management.
• Experience in using Microsoft Office applications (Word, PowerPoint, Excel, Outlook, Access).
• Availability to work weekends and evenings.
• Ability to drive to classes and meetings throughout Arizona.

• Regular activities require ability to quickly change priorities, which may include resolving conflicts or concerns.
• Regular communication with program stakeholders.
• Regular managerial review of completed tasks for achievement of established objectives.
• Work hours will include evenings and weekends.
• Professional attire is expected at formal program events, and business casual attire is expected at other times.
• Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals.
• Activities are primarily performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; occasionally required to stand indoors and outdoors (sometimes in extreme heat) for varying lengths of time; occasionally required to walk moderate distances indoors and outdoors (sometimes in extreme heat) to perform work.
• Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.
• Occasional in-state, out-of-state, and international travel.
• Remote work and flex-time policy are determined by the ASU Watts College of Public Service and Community Solutions and are subject to program needs.

Bob Ramsey Executive Education, a center within the School of Public Affairs in the Watts College of Public Service and Community Solutions, is dedicated to improving the effectiveness of the people and organizations that serve communities. Through the center's programs and seminars, public service professionals can enhance their management and leadership competencies and can earn the Certified Public Manager®, Certified Municipal Clerk, or Master Municipal Clerk credential. The center also assists governments and agencies with the implementation of staff development initiatives.

Programs and seminars are facilitated by ASU faculty and staff, as well as external consultants, trainers, and experienced public servants who are selected for their distinguished careers, expertise, and insights.

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.