Heart Havens seeks a dynamic Program Manager to work in in our Glen Allen/Ashland, VA area Group Homes. This position is responsible for providing day-to-day leadership that promotes a positive, value-based culture within the Heart Havens organization. This position requires quality assurance duties and employee management responsibilities.

As a Program Manager, you will empower adults with a developmental disability to live full, vibrant, and happy lives. One thing is for sure: YOU can make a difference at Heart Havens!

We are looking for a Program Manager who will encourage the individuals we support to be true members of their communities by helping them connect to community resources and events and motivate them to try new things. At every level of our organization, we look for people who think creatively, are team players, have strong attention to detail, and are passionate about providing inclusive communities for people with a developmental disability.

Required Skills:

• Must model Heart Havens’ mission and values in daily actions and leadership.
• Must be able to work independently with minimal supervision.
• Must be able to lift, push, and pull at least 25 pounds
• Must be able to perform physical actions such as standing for long periods of time, lifting and carrying objects, stooping, squatting, bending or reaching
• Knowledge of person-centered planning and residential program planning.
• Excellent supervisory skills, including ability to provide employee recognition and constructive feedback.
• Excellent writing skills to prepare reports and communicate across departments.
• Excellent oral communication skills to maintain effective working relationships with internal and external stakeholders.
• Ability to create a welcoming, motivating, and team-oriented work environment.
• Ability to effectively manage job duties and prioritize conflicting deadlines.
• Ability to implement and follow the policies and procedures of Heart Havens, and state and federal regulations.
• Ability to perform First-Aid, Behavior Management interventions, and support residents with Activities of Daily Living.
• Must have proficient computer skills in Microsoft Word and Excel.
• Must maintain required certifications: Therapeutic Options (TOVA), Medication Administration, and First Aid/CPR/AED.

Minimum Qualifications:

• Four (4) year degree in Human Services or related field with a minimum of 2 years related leadership experience; or an equivalent combination of education, training, and experience.
• Must be able to pass required background checks and obtain required certifications

Complete benefit package:

Paid Sick & Vacation leave

Medical

Dental

Vision

Education Assistance

Retirement Plan

Life Insurance & AD&D

Long Term Disability Insurance

Voluntary Insurance

Employee Referral Bonuses

In order to be employed as a Program Manager, candidates must comply with state background screening requirements.

Heart Havens is committed to equal access and opportunity for everyone. Heart Havens does not discriminate on the basis of race, ethnicity, color, religious affiliation, national origin, age, sex, marital status, sexual orientation, gender identity, disability, medical condition, or veteran status in employment, partnership or program delivery.