Quality Engineer

More than the opportunity of a lifetime......the opportunity to improve lives

For more than 30 years, Boston Scientific has advanced the practice of less-invasive medicine. The Company's products help physicians and other medical professionals improve their patients' quality of life by providing alternatives to surgery. Since 1994, employees in Galway have been at the forefront of some of these truly innovative medical device designs and manufacturing.

Due to continued expansion of our operations, we are seeking applications from a suitably qualified and experienced Quality Engineer (12-month Defined-Term).

Job Purpose:

As our newest member of the Complaints Investigations Quality Engineering team, you will demonstrate commitment to the Quality Policy (patient safety and product quality) by executing sound quality practices, executing and completing investigations.

Key Responsibilities:

• Demonstrates commitment to the Quality Policy (patient safety and product quality) through their daily execution of sound quality practices and the maintenance of an effective quality system. Understands and complies with all the regulations governing the quality systems.

• Ownership for the execution of investigations applicable to product complaints and completion of investigation records within the Global Complaints System Management system.

• Completes or ensures execution of applicable analysis on returned product samples using available methods/equipment and applying problem solving and investigation skills.

• Seeks and drive continuous improvement initiatives to investigation methodology and associated processes and lead applicable projects of improvement.

• Make decisions and determine escalation pathways, as well as demonstrating ability to work on one’s own initiative and with minimum supervision is required.

• Preparation and provision of complaint trend data to internal customers and sharing of complaint data and trend analysis at applicable review forums.

• Development and maintenance of collaboratively relationships within the Galway CIS team and with other CIS centres and Complaint Management centres (CMCs) across the Post Market Quality Assurance function

• Development and maintenance of partnerships with Quality Operations, Design Assurance and R&D for the execution of insightful investigations and to support product performance improvements.

  
  

Qualifications & Experience

• HETAC Level 8 qualification in a STEM subject with a min. of 2-3 years relevant work experience.

• Demonstration of problem solving, process improvement and/or project management skillsets and application.

• Demonstration of taking initiative to drive improvement and change.

• Knowledge on product design, manufacture, functionality and/or clinical use environment. Experience of Structural Heart product design or manufacturing would be an advantage.

• Experience of Angiographic image review experience would be an advantage.

• Good technical capabilities, communication skills and organisation skills. Ability to analyse data to gain insights and to share information effectively.

• Proven ability to work well with teams but also with minimum supervision.

• Hepatitis B Vaccinations course will be required to work with returned decontaminated product.

  
  

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer. At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer. If you require any arrangements during the recruitment process, please let us know.