Job description

Job Title: Receptionist
Responsible to: General Manager

Main Purpose of Job:
Due to expansion and the development of our new state of the art Volvo Showroom, Workshop and Parts facilities in Galway, we are currently recruiting for Receptionist within Connolly Motor Group. The successful candidate will be required to work Monday-Friday.

The role:
The successful candidate will work as part of the Sales team, and aim to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to provide administrative support to the Sales team and be the face of the Group, welcoming customers, suppliers and visitors to our showroom. The role also involves working closely with the Aftersales teams.

Role Responsibilities:

• Focus on delivering a premium customer service
• Answer any incoming calls
• Meet and Greet Customers, Visitors
• Making Tea/Coffees and general upkeep of Reception area
• Direct customers to relevant department
• Liaise closely with departments to ensure customer’s service standards are upheld
• Administration and filing duties
• Registration of vehicles
• Review information and documentation provided from the sales team to ensure it is accurate
• Complete all sales invoices in a timely manner
• Work independently in a busy active environment managing workflow and own time
• Liaise with relevant teams to ensure anomalies are rectified

The person:
Skills and Competencies:

• Minimum 1-2 years experience in a reception/administrative role
• Experience working in a fast-paced office environment would be an advantage
• Excellent communication skills
• Well presented
• Ability to work in a team and on own initiative
• Ability to work in a team environment
• Time management skills required
• Ability to multitask
• Proficient in Microsoft Office Package (Word, Excel and Outlook)
• Meticulous attention to detail
• Excellent organisational and planning capabilities
• Full clean driver’s license is essential

Volvo Showroom is opening January 2023, with successful candidates to start in December 2022.

Job Types: Full-time, Permanent

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