Job description
Essential Job Functions:
1. Maximize Production, Customer Service, and Profitability.
interacting or representing the Larry H. Miller Dealerships.
1. Maximize Production, Customer Service, and Profitability.
- Achieve customer service satisfaction standards while facilitating incoming calls and
- Effectively greet, communicate and guide customers to appropriate departments for
- Accurately review receipt of money and permits to ensure consistent tracking methods
- Accurately file receipts and permits to maintain an accurate record-keeping process to
- Complete and maintain all Larry H. Miller Dealerships’ required training.
- Maintain ability to handle job stress and effective interaction with others in the
- Complete all other job duties as requested by management.
- Demand the highest ethical standards from self and others.
interacting or representing the Larry H. Miller Dealerships.
- Set an example of a positive attitude and professionalism, including a neat, orderly, and
Physical Demands:
- Work performed in a dealership setting due to the necessity to work in person with
- Must be able to sit, stand, bend, reach, talk, hear, use hands and fingers and move about
- Required vision includes close vision, distance vision, peripheral vision, and the ability to
- While performing the duties of the job, the employee is exposed to weather conditions
- Required to lift up to a minimum of 5lbs.
- Regular attendance and timeliness as set forth within the work schedule designated by the
Minimum Qualifications:
1. Education, Experience, and Certification(s)/Training.
2. Skills.
employees and customers, being aware of others’ reactions, and understanding why they
react as they do.
pictures, mathematical operations).
3. Knowledge
1. Education, Experience, and Certification(s)/Training.
- High school diploma or the equivalent.
- 1+ years of reception experience in a retail facility desirable.
- Maintain valid driver’s license and MVR record within company policy requirements if
2. Skills.
- Communication- Basic ability to read and write, ability to effectively convey information
employees and customers, being aware of others’ reactions, and understanding why they
react as they do.
- Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of
- Information Ordering- The ability to arrange things or actions in a certain order or pattern
pictures, mathematical operations).
- Resolving conflicts and negotiating with others- The ability to handle complaints, settle
3. Knowledge
- Interacting with Computers- Using computers and computer systems. Knowledge of
- Knowledge of Larry H. Miller Dealerships’ current company management systems
- Clerical- Administrative and clerical procedures and systems such as word processing,
- English Language- Knowledge of the structure and content of the English language
- Customer and Personal Service- Knowledge of principles and processes for providing
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