This is an exciting opportunity for someone who would like to join a well-known software company as a Receptionist right in Dublin City Centre on an 11 months contract.

As an integral part of the Front of House team, you would play a pivotal role in providing a best-in-class five-star welcome and assistance to all visitors and colleagues alongside another receptionist.

If you are interested in this role these would be your responsibilities:

• Serves visitors by greeting, welcoming, and directing them appropriately; Provide high-quality and informative customer service to anyone.
• Monitor the main reception phone and answer incoming calls in accordance with the company’s policy when required.
• Monitor the e-mail inbox and forward messages as required.
• Maintain the lobby area clean and in good working order by liaising with our cleaning, business technology, catering, and Global Workplace Safety teams.
• Process all incoming mail and packages (signing for, registering the packages in the system, informing recipients, and organizing collections) and pass any important documents to the relevant departments.
• Proactively assist vendors with gaining access into the building by working closely with Global Workplace Safety.
• Book transportation for employees or clients as required. Book the spaces required for internal/external meetings and make sure the spaces are in good order.
• When required, assist employees with a tour of the building
• Make sure all customs documentation is in order to avoid any delays in international deliveries.
• Verify, process, and archive the invoices received, making sure that all vendors are paid in a timely manner so there are no service disruptions.
• Order, inventory and manage all office supplies.
• Monitor the ServiceNow platform for any tickets, provide assistance where possible or reassign tickets to the relevant departments.
• Organise storage and keep a clear track of all personal items that have been packed by the Workplace team during the COVID-19 lockdown.
• Additional workplace-related duties may be delegated via Workday Workplace management on an ad-hoc or a permanent basis.

And these are the requirements for the role:

• Great, fun bright, bubbly attitude.
• Fluent English.
• Interpersonal skills.
• Background as a receptionist.
• Professional, positive approach to day-to-day tasks.
• Training on all systems will be provided.
• Experience with online courier systems is an advantage.

Please note this is an 11 months contract.

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