Recruiter, Customer Operations 1

Full Time
Columbus, OH
Posted
Job description

Job Description

Spectrum takes pride in finding top talent, retaining them, and growing their careers. Our recruiters leverage professional expertise and a bias for action to connect people with careers and advancement opportunities in our inbound customer service/repair call center.

We are looking for a recruiter who brings a mixture of tenacity and creativity, someone who is focused on the candidate experience and is passionate about partnering in the local community to build a diverse talent pipeline. We enjoy working together as a team in our Columbus, Ohio office to find and retain top talent for our call center!

JOB SUMMARY

This Recruiter will be responsible for full life-cycle recruiting including applicant sourcing, screening, interviewing, offer and onboarding utilizing our applicant tracking system. The recruiter will also create and implement recruitment strategies to ensure a diverse pool of candidates through various means such as community partnerships, employee referrals, job fairs and advertisements.

Job Duties

Develop and implement comprehensive recruitment strategies for all assigned roles.

Screen, select, interview and evaluate potential candidates. Manage the recruiting lifecycle from intake to onboarding ensuring positive candidate and hiring manager experience.

Identify alternative recruitment methods such as community partnerships, online recruitment methods, professional organizations, technical programs and universities.

Lead recruitment effort through the implementation of diversity recruitment initiatives, as well as participating in applicable recruitment conferences and outreach efforts.

Ensure compliance with all applicable federal, state, and local laws related to employment.

Promotes equal opportunity employment by analyzing results of outreach efforts and modifying recruitment efforts based on those results.

Communicates and educates hiring managers on the recruitment process.

Remains up-to-date on latest recruitment technologies, makes recommendations on recruitment sourcing initiatives and advises client groups of latest resources.

Utilizes applicant tracking system to maintain accurate and up-to-date recruitment and applicant files and proper disposition of candidates

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

  • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.
  • Critical thinking and analytical skills
  • Ability to prioritize and organize effectively
  • Ability to maintain confidentiality of information
  • Excellent communications skills
  • Ability to maintain confidentiality of information
  • Ability to analyze and interpret data to identify trends
  • Strong knowledge of recruitment trends and technologies
  • Strong knowledge of staffing and employment practices
  • Ability to work independently
  • Proficiency with MS Office

Education
Bachelor's degree preferred

Related Work Experience
2-3 years recruitment experience
High volume recruitment experience preferred

WORKING CONDITIONS
In Office (Not Remote)
Business Casual Office Environment
Occasional Travel may be required

Area of Interest

Human Resources

More on Spectrum

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Type: Full-time

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Columbus, OH: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Recruiting: 1 year (Preferred)

Work Location: In person

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