Job description
At our beautiful, spa-like Rocklin practice, we deliver world-class dental treatment and need someone who wants to be GREAT at what they do. We are looking for a
Registered Dental Assistant/ Front office Floater who wants to provide exemplary customer service and clinical care for our amazing patients.
We are an efficient, highly talented, friendly, tight-knit, and diversely skilled team, and it is very important that the candidate for our position is highly skilled with a wide range of experience to help assist in our procedures. The ideal candidate will also be assisting in front of the office and should be confident, energetic, and welcoming. We want patients to remember you!
Pure Dentistry has been voted #1 year over year since 2007! We provide general dentistry, Invisalign, implants, periodontics, full mouth reconstruction, oral surgery, and everything in between! We look forward to hearing from you!
Responsibilities:
- Provide outstanding customer service for the patient; excellent chair-side manner.
- Assist the doctor with all dental procedures.
- Performing patient oral evaluations.
- Take, develop, and mount accurate and high-quality radiographs.
- Perform efficient and accurate procedures to help maintain doctors’ schedules and patient flow; create no patient wait time; maintain time flexibility for patients; be present, engaged, and ready to work at all assigned shift times.
- Help clean the office and treatment rooms.
- Review patient chart prior to doctor arrival and log appropriate patient data during exam and treatment as well as transcribe doctor notes in the patient chart.
- Maintain patient confidentiality through HIPAA compliance.
- Follow the organization's safety policies and procedures.
- Have knowledge and understanding of dental terminology sufficient to perform the job successfully.
- Verify patient health history (basic health review, medications, understanding impact with dentistry) and document appropriately in patients chart.
- Greet and check in patients in a friendly manner.
- Maintain a full schedule of patients daily.
- Assist patients with understanding and accepting their clinical diagnosis.
- Calculate fees for dental treatment.
- Coordinate financial agreements for the patient's financial responsibility for dental treatment.
- Responding to patient billing or financial inquiries, directing them to appropriate departments, as necessary.
- Support the front desk staff members by fulfilling patient care responsibilities.
- Check and respond to voicemails and emails left for the office.
- Assist with other office duties as requested or needed.
Qualifications:
- Prior RDA and front office experience required.
- Versed in Open Dental preferred.
- RDA license as required by the state.
- Highly effective verbal and communication skills.
- Excellent customer service skills.
- Outstanding positive attitude and demeanor.
- Strong interpersonal and relationship-building skills.
- Knowledge of all company policies and rules.
- Ability to multi-task and work in a fast-paced environment.
Pay rate: $20.00 - $25.00 DOE.
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