Position Summary:
Working in the Outpatient Lab, MDC, and at Northside, this position is responsible for patient registration, cash collections, and performing certain diagnostic testing. Promote excellent customer service. Other duties as assigned.

Qualifications:
Education:
High School graduate or GED equivalent preferred but not required.

Experience:
Experience in/with phlebotomy preferred but not required.
Preferred: 1-3 years of experience in/with Medical Terminology, up front collections with a variety of payment methods, obtaining and entering accurate insurance information, customer service in registration systems, Medicare/Medicaid and other payers, determining co-pay/deductible and their collections in Admitting, hospital patient registration, explaining payment options to the patient, state and federal requirements for worker compensation laws, state laws involved with public liability incidents, order entry Laboratory and Medical Imaging, ability to perform phlebotomy, collect and label specimens and EKG.

Essential Functions:

ENSURES THE TIMELY AND ACCURATE REGISTRATION OF PATIENTS BY OBTAINING AND PROCESSING DEMOGRAPHIC, FINANCIAL AND CLINICAL INFORMATION IN AN EFFICIENT AND PROFESSIONAL MANNER.

OBTAINS REQUESTED BLOOD SAMPLES FOR LABORATORY TESTING, OBTAINS AND PERFORMS REQUESTED ECG'S, UTILIZING ACCEPTED AND ESTABLISHED PROCEDURES THAT ENSURE QUALITY AND RELIABLE RESULTS, AND IN SUCH A MANNER THAT TESTING IS PERFORMED IN A TIMELY, EFFICIENT MANNER.

PERFORMS VARIOUS CLERICAL PROCESSES, INCLUDING ENTERING CHARGES, PRE-REGISTRATION, PERFORMING TRANSPORT/COURIER SERVICE AND OTHER CROSS TRAINING FUNCTIONS OF THE DEPARTMENT, AND ASSISTS ANCILLARY STAFF AS REQUIRED.

COLLECTS COPAYS AND DEDUCTIBLES FROM THE PATIENT USING SCRIPTING PROVIDED AND IN ACCORDANCE WITH DEPARTMENT POLICY AND EMTALA GUIDELINES.