Remarketing Coordinator

Remote

About Us

ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Vehicle Service & Logistics Centers, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

The Remarketing Coordinator will report to the Director of Remarketing and be accountable for facilitating and supporting the ADESA protection product remarketing process. Additionally, the coordinator will cultivate and maintain stable business relationships throughout the ADESA enterprise. The primary focus of the role is managing ADESA owned units, from buyback to sale, across a portfolio of inventory.

Responsibilities

• Daily review, processing, and follow-up on assigned inventory portfolio, which includes:
• Reviewing all relevant information on units re-purchased by ADESA, gathering documents to facilitate a sale.
• Conducting proper follow-up on units in the portfolio, in accordance with quality and production standards.
• Reviewing condition reports of each unit in portfolio to ensure they are fairly represented.
• Determining repairs necessary to maximize value and order those repairs from partner auctions.
• Following up on all repairs, title issues, and sales for each unit in portfolio
• Ensuring internal & external customers receive prompt, efficient and courteous

attention for all transactions as necessary.

• Choose the best sale venue for each unit, work with auction to set units for sale and make proper announcements
• Attend auctions using Simulcast and represent units as they are offered for sale using Remote Rep.
• Display and apply an advanced knowledge and understanding of the auto industry
• Know, practice, and ensure that company policies, procedures and state/federal laws are followed at all times.
• Support all relevant ADESA initiatives.
• Perform other duties as assigned by management.

Qualifications

• High School diploma or equivalent required; Bachelor's degree preferred
• Previous experience in customer service required (experience in claims management or remarketing preferred).
• Experience with auction/VLC Front Office (titles), lot operations, arbitration, and other auction operational activities is preferred
• Excellent written and verbal communication skills
• Superior organizational, time-management, and customer service skills
• Experience and strong working knowledge of Google suite products
• Proven track record of applying critical thinking, problem-solving skills, and sound judgment to resolve issues and concerns
• Must exhibit strong team-player attributes with the ability to multitask and prioritize
• Ability to demonstrate an advanced knowledge and understanding of the auto industry
• Must be willing to travel up to 5% to Indianapolis HQ

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

• The physical activity requirements of the position range from Light to Medium Physical Work.
• Frequent – standing, watching, touching, listening, walking, talking
• Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.

Physical Working Conditions:

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.