• Youth Engagement and Program Support
• Directly engages, supervises and supports youth residing at the ROP site.
• Ensures that the site, including youths rooms, is clean and kept in good and safe condition.
• Welcomes youth to the site and orients youth to site expectations, CHNYs mission and principles, and child protection policies and protocols.
• Assists youth with preparation for the day. Ensures youth are awake and out of bed, fed, and on their way to work, school or other activities in a timely manner.
• Monitor program and client activities to ensure a safe and secure environment.
• Cooks, or assists in the cooking, of meals for the youth. Engages with youth during mealtimes and works with youth to facilitate post-meal clean up.
• Assists in keeping the site clean and well-maintained by participating in daily tidying up and facilitating the work of facilities and maintenance staff.
• Provides support to Case Managers as needed, including distributing appointment slips, appointment follow up, collection and filing of paperwork, file maintenance, and file compliance.
• Maintains records in the Efforts to Outcomes (ETO) computer system, and enters all required documentation timely.
• Escorts youth to other agencies and services when necessary (e.g., hospitals, school visits)
• Maintains healthy, supportive relationships with the youth, mindful of boundaries and mutual respect.
• Leads and/or participates in recreational and holiday activities at the site and off-site trips.
• Completes incident reports by the end of the shift, and submit to appropriate parties.
• De-escalates crises; attends to emergencies following agency protocol, as needed.
• Perform other duties as assigned and needed.

• High School/GED w/ 1 or year of relevant work experience required. Bachelor's Degree Preferred.
• Experience working with at-risk youth is strongly preferred.
• Driver's license preferred. Comfortability driving a 7-passenger van a plus.
  

• Interest in working with youth who have experienced homelessness required.
• Strong multi-tasking skills required.
• Responds to supervision and coaching in a positive manner.
• Excellent verbal, written and problem-solving abilities; willing and able to move throughout the day; and an upbeat, creative and fun demeanor required.
• A strong focus on child protection and ensuring the safety of residents required.
• Overall flexibility in work schedule required, including weekends, evenings and holidays if needed. Adherence to attendance and punctuality requirements is a must.
• Dedicated to the mission of Covenant House
  

In 2021, over 4.2 million young people experienced homelessness of some kind. Every year, more than 5,000 of these young people lose their lives to the streets. For the past 50 years, Covenant House New York (CHNY) has been a leader in providing residential services to vulnerable homeless, runaway, and exploited youth. As the largest provider of runaway and homeless youth services in New York City, CHNY serves over 1,600 young adult ages 16-24 annually with an operating budget of over 30 million dollars. Our doors are open to all young people who need help, regardless of their race, religion, sexual orientation, gender identity or expression. We facilitate our services using trauma-informed principles to help homeless youth leave the streets and achieve independence. We also advocate for systemic change through public policy while promoting awareness of critical issues related to youth homelessness. Covenant House New York’s mission is to help each young person find safety and refuge from the dangers of living on the streets. We do this through compassion, unconditional love, and absolute respect. Our Mission and Vision are governed by 5 Basic Principles: Immediacy Sanctuary Value Communication Structure Choice