Job description

Part-time Senior Guest Advisor's primary responsibility is to deliver an outstanding customer service experience to every customer by finding solutions to fit all their holiday gift giving needs Senior Guest Advisors will ensure products are properly merchandised, helping customers find the product they are looking for in the store, sharing their product and gaming knowledge and providing a clean, organized environment in which to shop MANAGEMENT (PT) POSITION DECRIPTIONS Store Leaders and the leadership team lead and assume total responsibility for the success of the store by driving sales, profits by ensuring that the store staff provides friendly, enthusiastic customer service, in person and on the phone Ensure that the store is clean, well-organized, and properly merchandised at all times, and that all policies, procedures, and controls are followed Responsible for all aspects of inventory control by protecting company property and assets and ensuring that store shrink is within company guidelines PT Senior Guest Advisors and FT Assistant Store Leaders support the Store Leader in all facets of store operations including ensuring that the store staff provides friendly, open and enthusiastic customer service, in person and on the phone This includes answering questions and assisting with product selection, purchases, and returns Supervise up to 2 or more Guest Advisors by planning, organizing, and delegating work

Job Type: Part-time

Pay: $11.00 - $12.50 per hour

Experience level:

• No experience needed
• Under 1 year

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Beaver Falls, PA 15010: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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