Job description

Job description

Hatchet Hardware is an ACE Hardware affiliated chain of family-owned hardware stores native to Upstate New York. The name "Hatchet Hardware" represents our intention to break the average hardware store's mold by thinking outside the box and being bold, and we have done so since 2014.

Hatchet Hardware is a family-run and operated company. We have eight incredibly diverse shops in the Upstate New York Towns of Brunswick, Troy, Waterford, Palatine Bridge, Niskayuna, Wynantskill, Colonie, and Coxsackie, and we are currently looking to add to our amazing staff! The communities we are in are important to us. The teams we create to serve our communities are our foundation, so if you a looking for a workplace environment that is inclusive, caring, and positive, do not hesitate to apply for a position at Hatchet Hardware today!

Essential Duties and Responsibilities

● Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized, and fully stocked.

● Execute the daily operational and day-to-day goals and priorities assigned by store management.

● Cooperate with others and work well as part of a retail team. For example, actively participate in meetings, and share ideas for improvement with management.

● Remove promotional bin tags from displays and price tags as required following sales events, flyers, etc. and restock merchandise displays as needed.

● Handle special orders for all non-stock items. It always takes two associates to say "No." Never tell a customer no without checking with a floor manager, assistant manager, or store manager.

● Watch for shoplifters and take action that will discourage shoplifting in line with company policy. Excellent customer service and interaction prevents shoplifting.

● Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, respectful, and friendly.

● When you are not with a customer or cleaning, stand in the main aisle to get the best view of customers coming into your department. Walk up and down the main aisles to be sure customers are being assisted in all departments. Avoid personal conversations with co-workers on the floor.

● Serve Customers in assigned departments or storewide, and provide needed advice or information, greet customers as soon as you encounter them.

● Assist Customers with concerns; get a manager involved with problems as needed.

● Maintain awareness of all promotions and advertisements so you can tell customers about special sales.

● Always wear your radio and headset to communicate effectively with other associates or management.

● Assist customers with large or heavy items as needed.

● Assist in the training and development of peers.

● To properly serve our customers, we will train you in our Point of Sales system. Paint mixing. Glass Cutting, Propane refills, Key Cutting, Basic Hardware, and Inventory Control.

Required Knowledge, Skills, and Abilities

● High School Diploma or equivalent is required.

● Ability to work a flexible schedule with retail hours, including regular business hours, weekends, and/or holidays.

● Able to read, interpret, and follow instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.

● Able to communicate professionally with customers and team members.

● Skilled at providing prompt, friendly, and attentive customer service

● Strong organizational skills with a passion for details and a desire to learn and grow professionally.

● Knowledge and experience in various departments are strongly desired.

● A continuous pattern of regular and prompt attendance is required.

● Bilingual (Spanish) verbal and written communication skills are strongly preferred.

Physical Requirements

The minimum physical requirements for this position include:

● Prolonged standing/walking around the store or department.

● Move and handle merchandise up to 40 pounds and fixtures throughout the store, which may involve reaching, crouching, kneeling, or stooping.

● Frequent use of computers and other technology necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.

● Job responsibilities may change based on the needs of the business.

WORK ENVIRONMENT

The work environment characteristics described here represent associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

I acknowledge that I have reviewed the job description outlined above and agree that it identifies the responsibilities that I have agreed to perform. I also understand that my manager or supervisor may assign additional duties.

Job Type: Full-time

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Weekend availability

Application Question(s):

• Ability to work a flexible schedule with retail hours, including day, weekends, and/or holidays?
• Are there specific times that you cannot work
• This job requires that you lift 25 lbs and stand for 2 hours at a time. Can you perform the essential functions of this job, with or without accommodation?
• What interests you about this position?
• Why should we hire you?
• Have you ever been discharged or forced to resign from any previous place of employment?
• If extended a job offer, are you willing to submit to a background check and drug screen?
• Tell me about yourself
• Do you have any family members who are currently employed/have been employed by this company?

Education:

• High school or equivalent (Required)

Job Type: Full-time

Pay: $16.00 - $16.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Schenectady, NY 12309: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to lift, stand, crouch and bend to assist with merchandising

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 1 year (Preferred)

License/Certification:

• ID, (Required)

Work Location: In person

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