Job description

Sales Counselor

Experience in Independent Living Sales required

Hourly + Commission

Join our Lake Seminole Square Sales & Marketing Team!

We are a beautiful lake-view upscale senior living community with the best residents and an amazing team. We would love to welcome an excellent and dynamic Sales Counselor to our dedicated Lake Seminole Square Marketing team!

You will loved to be part of our AMAZING Lake Seminole Square team!

Become part of our family, grow your skills, career, and have the satisfaction of helping make seniors’ lives brighter every day.

We offer:

· New DailyPay – you can choose to get paid the same day you work!

· Lake-view Upscale Independent & Assisted Living Community

· Community benefits such as holiday gifts and staff recognition events.

· Scholarship to continue growing in your career!

· Friendly and supportive team!

· The BEST residents!

· Clean & Beautiful Community

GENERAL SUMMARY:

The Sales Counselor is responsible for sales and closing activity that meets or exceeds expectations by understanding prospect needs and representing the community during the sales process from inquiry to move in.

PRINCIPLE DUTIES:

Essential Job Duties:

1. Meets and exceeds personal sales expectations

2. Effectively responds to new inquiries in a timely manner

3. Ensures that all prospect inquiries are managed and that timely follow through is maintained in accordance with designated time frames

4. Utilizes C3 Leads effectively by promptly inputting data and uses the system to manage assigned lead base

5. Uses Direct Sales Performance Indicators (DSPI’s) to set goals and diagnose areas of strength and needed improvement

6. Generates adequate presentations by effective prospecting. This can include phone outs, referral generation, use of e-mail, home visits, etc.

7. Staffs the office to meet business needs which may include evenings, weekends and holidays

8. Communicates with key influencers impacting the buying decision

9. Participates in marketing events as directed by the Marketing and Sales Director

10. Understands and articulately represents all documents related to residency, including Residency Agreement, Disclosure Statement, etc.

11. Assumes responsibilities for personal work areas and maintaining areas in a presentable manner

12. Implements Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community

13. Maintains a professional appearance at all times

HOSPITALITY FOCUS:

The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

1. We greet residents, employees and guests warmly, by name and with a smile.

2. We treat everyone with courteous respect.

3. We strive to anticipate resident, employee and guest needs and act accordingly.

4. We listen and respond enthusiastically in a timely manner.

5. We hold ourselves and one another accountable.

6. We embrace and value our differences.

7. We make residents, employees and guests feel important.

8. We ask “Is there anything else I can do for you?”

9. We maintain high levels of professionalism, both in conduct and appearance, at all times.

10. We pay attention to details.

WELLNESS FOCUS:

The Community employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.

QUALIFICATIONS:

1. Experience in all Microsoft Office Applications

2. Excellent verbal and written communication skills

3. Solid presentation skills (small and large group)

4. Strong closing skills

Preferred Skills or Knowledge:

1. A Bachelor’s Degree or equivalent. One year of sales experience

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

Normally works in well-lit, comfortable surroundings. Must be able to concentrate with frequent interruptions. Must be able to walk for up to 75% of the workday. Must be able to tour through the entire building including the ability to push an individual in a wheelchair. Must be able to bend and stoop and be able to lift and carry up to 25 pounds independently.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Weekend availability

Supplemental pay types:

• Commission pay

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 2 years (Preferred)

Work Location: In person

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