Job description
Greeter – Toyota Chula VistaJob Summary:
Toyota Chula Vista is looking to hire an outgoing and customer service oriented individual to work in the sales department. The ideal candidate will develop and maintain relationships with our customers by responding to inquiries and documenting different actions. The Greeter will be responsible for greeting all sales customers and controlling the flow of vehicles in and out of the sales department.
Responsibilities:
- Greet every Guest to the Dealership with a warm welcome, provide hospitality and determine the nature of their visit
- Monitor the new and used car lot to manage the traffic and ensure every guest is being assisted
- Document every customer visit as either a Walk-in, Be-Back or Appointment
- Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson.
- Keep customer lounge tidy and restock amenities.
- Answer basic customer inquiries. Refer more extensive inquiries to the appropriate person.
- Serve as Phone Receptionist during the course of each shift providing telephone coverage, as well.
- Serve as clerical back-up.
- Maintain professional appearance.
- Must be willing to work outside during all types of weather
- Other tasks as assigned.
- Must be customer focused with the ability to analyze information
- Must be organized with the ability to multi-task and prioritize.
- Strong verbal communication skills are required.
- Excellent verbal communication skills.
- Excellent active listening skills.
- Excellent customer service skills.
- High school diploma or equivalent preferred.
- On-the-job training provided.
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to lift up to 15 pounds at times.
- Competitive pay
- Flexible Work Schedule
- Medical, Dental and Vision Plans
- Health Savings and Flexible Spending Accounts
- Paid Holidays and Vacation Time
- Short and Long-Term Disability
- Company Sponsored Life Insurance
- 401(k) Retirement Plan
- Vehicle Purchase, Service, and Parts Discounts
- Employee Assistance Programs
- Maderas Golf Club Discounts
- And More!
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