Job description
Picture yourself at The Leta by Hilton Tapestry Collection, we are on the coast and down to earth. As one of Santa Barbara’s best hotels, we have a Golden State of Mind attitude, surf-inspired décor, eclectic accommodations, plus a passion for music, and an elevated F&B scene. Join us as we look to expand our Sales team!
Job Overview: Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals (room night, average rate, room rental) are achieved or exceeded.
Compensation: $65,000-75,000 annually dependent on experience+ quarterly bonuses dependent of meeting goals.
The IDEAL candidate will have previous SALES experience in a hotel, a PLUS if it is a HILTON branded property.
Responsibilities and Duties:
- Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
- Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
- Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads.
- Travel out of town to solicit business in feeder cities.
- Prepare information for, meet with, and entertain clients as deemed appropriate to generate potential business from that account.
- Represent hotel at trade shows as specified by Corporate trade show attendance guide. Set up exhibits involving bending, stooping, lifting and reading overhead.
- Assist the supportive staff with the maintenance of sales files.
- Participate in the sales/catering department reader board program.
- Other duties as assigned: such as ordering amenities for meeting planners or VIP's.
- Performs other related duties as assigned.
Specific Job Knowledge and Skills:
- Knowledge of a hotel structure and how all departments interact.
- Basic mathematical and calculator skills to prepare cost proposals.
- Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
- Ability to move throughout the hotel to conduct site inspections.
- Ability to listen, speak and write to ascertain and respond to client needs.
Qualifications
Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities.
Experience: At least two years of supervisory sales and/or catering experience preferred.
Other: Additional language ability preferred.
Experience
Required
- 2 - 5 years: Hotel Sales
Education
Preferred- Some college or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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