In Willis Towers Watson we provide innovative and market leading advice, solutions and programmes across a range of People, Capital and Risk issues. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. We are increasingly being called upon as risk specialists across a variety of industries to bring our expertise and market knowledge to support our clients tackle their key pension, talent, benefits and risk priorities.

Our client base includes more than three-quarters of the largest global companies (Fortune Global 500) and of the world's leading insurers, whether in life or property and casualty insurance. In the Ireland and Europe, we are an undisputed leader, advising 75 of the FTSE 100 companies and many of Ireland’s largest companies.

You will be part of an exciting and innovative team – Sales & Client Management, designed to create a more effective and efficient sales apparatus to drive accelerated growth and a superior client experience than our peers. Our objective is to meet our clients changing needs through enhanced analytics & technology, exceptional relationship management and to deliver a winning client experience. This is an excellent opportunity for an ambitious professional to connect both existing and new clients to all of our solutions, insights, products and services through an evolved sales and client management model.

The Role

• You will be responsible for segmenting our client base, priority setting & target identification supported by data, analysis and insights.

• Drive ongoing opportunity mapping and monitoring; provide data insights on opportunities to Sales & Client Management leadership across multiple lines of business to maximize potential outcomes.

• Specifically for our New strategies, support with prospect identification/prioritization and product penetration analysis.

• Build relationships with key stakeholders within the business - locally, regionally and globally - in order to identify and develop joint account planning opportunities.

• Working closely with marketing to develop and track performance of data driven client opportunities

• Build strategies, schedule meetings, & set agendas with Sales & Client Management leadership, ensuring additional research across lines of business to support relevant projects and meetings.

• Management of account plan action items, tracking follow up actions / ongoing monitoring, and consolidate information and report to Leadership to ensure opportunities are maximized.

• Working with Learing & Development colleagues in the development and delivery of sales training to enable us deliver the best client experience.

• Manage sales tools and ensure alignment with global sales methodology to ensure consistency in our offering.

• Manage sales dashboards (Power BI) and distribute insights to ensure our clients changing needs are met.

• Manage performance reporting alongside the Client Relationship Director and our Lead Relationship Managers for our largest clients.

• Manage newly formed Business Development Team (x2 colleagues) to support delivery of opportunities, meetings and appointments for client facing colleagues

• Monitor and report on overall Voice of Client using various client satisfaction metrics.

• Ownership of Bid Management processes within selected lines of business, supporting delivery of the best of One WTW to all clients.

• Delivery of Global sales enablement activities locally

The Requirements

• Third level degree (preferably business related)

• 5+ years experience working in an Operations or Project Management role

• Experienced at new business sales process and track record of converting prospects to clients

• Strong practical knowledge of account development and appropriate tools to achieve this aim

• Skilled at building effective relationships with stakeholders at all levels.

• Ability to represent the Sales & Client Management practice and Willis Towers Watson with integrity and credibility

• Strong communication, negotiation and influencing skills

• Experienced in Microsoft tool – primarily excel and powerpoint

• Previous people management and development experience

• Professional exams preferred – (example: ACII, MDI, QFA, CFP)

Equal opportunity employer

WTW are an inclusive employer and welcome applications from people of all backgrounds and abilities. Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.
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