Standex International Corporationis a diversified global manufacturing company operating in five segments which consist of our Electronics, Engraving, Engineering Technologies, Speciality Solutions, and Scientific divisions. The company's market-leading manufacturing brands are recognized for quality and innovation.

We are looking for a qualified Sales Support Specialist to join our team in ahigh-tech manufacturing facility in Steamboat Springs, CO.You will provide support to sales representatives and respond to customer and prospect queries. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

Responsibilities:

• Quote and Sales Order entry and processing
• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Support regional reps in customer support and new business development
• Provide data and guides to help the sales team
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Liaise with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements

Skills

• High school diploma is required but an Associate or bachelor's degree in Business, Marketing or related field is preferred
• Proficiency with MS Office Suite, particularly MS Excel
• Working knowledge of customer relationship management software and data analysis
• Excellent motivational skills and works will with a team but also able to work alone
• Strong communication and interpersonal skills and dedication to customer satisfaction
• Excellent time management and organizational skills and the ability to multitask and prioritize
• Knowledge of sales practices and the most efficient customer service techniques
• Ability to interpret sales metrics and perform data entry
• Ability to pay strong attention to detail

• Proven work experience as a Sales support specialist or Sales support associate
• Hands on experience with ERP and CRM systems
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills

Standex Electronics is a worldwide market leader in the design, development and manufactureof standard reed switch-based sensor solutions and custom electro-magnetic components, including magneticsproducts. We are a global team of problem solvers who can provide custom and/or standard solutions through our diverse and dynamic capabilities. Our approach is to strategically partner with customers to conquer challenges, and deliver reliable high-quality results through our engineering and components. These parts serve an array of markets globally, and through our customer driven innovation – improve the overall performance and efficiency at which end products operate.