Salesforce Administrator

Full Time
Tampa, FL
Posted
Job description

Come join Deepwatch's team of world-class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it!

Who We Are

Deepwatch is the leader in managed security services, protecting organizations from ever-increasing cyber threats 24/7/365. Powered by Deepwatch's cloud-based security operations platform, Deepwatch provides the industry's fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid-sized enterprises, trust Deepwatch to protect their business.

Deepwatch recognition includes:

  • Forbes America's Best Startup Employers 2022
  • Great Place to Work® Certified 2022
  • Cybersecurity Excellence Award for MDR 2022
  • Forrester: Top 10 MDR
  • Goldman Sachs portfolio company: $53m Series B investment 2020

Position Summary:

Reporting to the Director of Workplace Technology in the Enterprise IT department at Deepwatch, the Salesforce Administrator will be responsible for day-to-day operations in Deepwatch's Salesforce environment. You will act as the point person for supporting Deepwatch's Salesforce environment. You will also have the opportunity to collaborate with our Senior Salesforce Administrator on projects to enhance and optimize Deepwatch's use of Salesforce.

This position will enable a highly motivated individual to extend your own skill set through working alongside a skilled Salesforce professional to design and implement novel solutions to Deepwatch's Salesforce needs. You will also be part of a larger team of best-in-class IT professionals, opening the opportunity to learn about other industry-standard platforms from experts.

In this role you'll get to:

  • Work together with an experienced senior Salesforce administrator to design, develop, test, and implement high quality business solutions for the Salesforce platform.
  • Manage and support the daily operations of Deepwatch's Salesforce instance.
  • Collaborate on the design of live training and training documentation for new users.
  • Support and contribute to a collaborative environment that fosters autonomy, transparency, mastery, innovation, and learning.

To be successful in this role you'll need to:

  • Have a solid foundation of Salesforce Sales Cloud skills and demonstrated industry experience using it.
  • Demonstrate understanding of one or more additional Salesforce or third-party tools, including CPQ, Advanced Approvals, Partner Community, Conga Composer, and/or Docusign.
  • Have a strong understanding of Salesforce object architecture and relationships.
  • Be a Salesforce Certified Administrator or Advanced Administrator
  • Have familiarity with building reports & report types, performing and manipulating data loads,creating fields, and editing layouts.
  • Possess skills to interpret and write complex formulas.

ITAR Compliance

"This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:

  • A citizen of the U.S.;
  • A lawful permanent resident of the United States;
  • A person admitted to the United States as a refugee; or
  • A person that has been granted asylum by the United States government."

The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment."

Statutory Pay Disclosure:

For applicants in NYC, CO, CA, RI, and WA, the salary range for this role is $88,000 to $132,000 + stock options + benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

#LI-RS1

What We Offer:

Deepwatch is excited to provide benefits designed to support team members and their families. Including:

  • Medical, dental, vision, and disability insurance
  • Flexible Time Off (FTO), 9 company holidays, sick leave and 8-Weeks Paid Parental Leave
  • Unique professional development benefits, starting at $3,000 annually
  • Wellness contests and monthly educational programs
  • 401(K) retirement program with employer match
  • Learn more here: Deepwatch Benefits

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you. Please review our DEI Statement here.

Deepwatch welcomes and encourages applications from people with disabilities and accommodations are available on request for candidates taking part in all aspects of the selection process. Please inform your recruiter or contact recruiting@deepwatch.com for further information.

All Deepwatch employees are expected to:

  • Be interested in and able to work remotely from a home office when not at a corporate office
  • Pass a pre-employment background and drug screen in accordance with applicable laws

Deepwatch is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

By submitting your application, you agree that Deepwatch may collect your personal data for recruiting, global organization planning, and related purposes. The Deepwatch Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Deepwatch's use of your personal information.

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