Job description
My Client a leading employee benefit consultancy is looking for a Pensions Scheme Specialist - Team Leader to join their expanding team.
Pensions Scheme Specialist/Team Leader
Responsibilities:
- Lead a team of administrators in the delivery of a high-quality administration service as well as managing a portfolio of clients, while adhering to agreed client service levels and the regulatory/legislative framework governing occupational pension schemes.
- Training and mentoring of all staff, including understanding of training requirements of team members.
- Ensuring projects in the team are managed and deadlines adhered to and reported on.
- Delivering a high-quality administration service by organising and supporting team members to ensure agreed client service levels are met/exceeded.
- Ensuring administration services are provided in line with agreed procedures, Revenue regulation and relevant legislation.
- Supporting the team with technical and procedural guidance and identifying team training and development needs.
- Managing team members' performance, development, and growth plans. To coordinate and approve team flex/annual leave etc. ensuring adequate cover in place within the team.
- Drive and implement change initiatives on processes / procedures and the ongoing enhancement and development of the core administration and workflow management systems.
- Takes ownership and manages projects such as, bulk investment strategy implementations and switches, risk rebroke switching, wind ups, etc.
Education, Qualifications & Experience
- BA (Hons) Degree within a Business or Finance related discipline.
- Demonstrate a high level of business and financial commercial awareness.
- Minimum 10 years' experience within a Life & Pensions Broker.
Skills & Attributes
- Excellent knowledge of occupational pension schemes for full service corporate pension arrangements and the key processes needed to successfully deliver a quality administration service.
- Excellent communication skills with strong problem-solving abilities.
- Excellent planning/time management skills and the ability to work under pressure to meet deadlines and co-ordinate team members to meet these requirements.
- Ability to manage own workload while also managing overall team workload effectively and efficiently.
- Demonstrate ability to consistently deliver to a very high standard and meet client expectations.
- A high degree of energy, enthusiasm, and flexibility with ability to adapt well to change.
- Proven ability to lead by example and demonstrates leadership qualities.
- Plans and shares action plans for the team, correctly identifying priorities, capabilities, and resources.
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