Second Shift-Medical Call Center Operators

Full Time
Boston, MA 02215
Posted
Job description

We are a 24/7 call center that provides operator and virtual receptionist services to several well known hospitals and medical clinics in the Longwood Medical Area.

What do we do exactly:

  • Answer the main lines of several hospitals and connect the caller to the requested staff member/department
  • Page on call staff members and physicians
  • Process emergency code calls ( i.e. code blue, code red etc.)
  • Take messages for non urgent issues when the doctors offices are busy by following a script
  • Manage on call schedules for medical practices by assigning staff to particular schedule

Shift: We have immediate openings on our 2nd shift. These are onsite shifts.

2nd shift - Between 2pm-11pm. This requires working every Saturday. You will have Sunday and another day off during the week

2nd shift - Between 2pm-11pm. This requires working every Sunday You will have Saturday and another day off during the week

**Training Between 11am-7pm 2-3 weeks**

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