Job description
We're UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it's how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.
A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.
Job Summary:
The Senior Accountant will align with the Revenue Team at UserTesting to be responsible for preparing journal entries and reconciliations related to Revenue and A/R accounts following proper process and controls. This individual will be preparing the standalone selling price analysis (SSP) and other reviews to support the Company's documentation in accordance with ASC 606
This position works closely with other functions within UserTesting (Sales Operations, Legal, Revenue Operations, Finance, Professional Services, Enterprise Systems, Customer Success).
Duties/Responsibilities:
- Assist in the preparation of calculations for recording revenue, contra-revenue, sales allowances, and deferred revenue transactions.
- Prepare timely and complete monthly balance sheet account reconciliations and account analyses
- Prepare month-end close processes related to revenue & accounts receivable including preparing and supporting complex journal entries, reconciling accounts, and preparing variance analysis reporting.
- Assist in daily review of sales contracts to identify any clauses or discounts impacting revenue recognition
- Ability to collaborate on accounting treatment for non-standard transactions and explain any issues or propose alternative solutions
- Help in gathering audit deliverables related to selections made other PBC requests
- Assist with process and system improvements to support company growth while maintaining data integrity over revenue and related transactions.
- Lead in creating step-by-step process documentation for all processes and controls on par with a public company.
- Research and understand GAAP pronouncements as circumstances arise.
Required Skills/Abilities:
- 4+ years of progressive accounting experience
- CPA strongly preferred
- A mix of industry experience and "Big 4" or second-tier national public accounting experience strongly preferred. Technology background a plus.
- Proficiency with MS Office, advanced skills in Excel required
- System experience with Netsuite, Salesforce Billing, and Intacct a plus
- Strong general ledger and subledger (e.g., accounts receivable) skills
- Ability to quickly learn and understand the processes of team members so that he/she can motivate, challenge, and develop them
- Ability and desire to work in a "hands on" environment in which individuals at the highest levels are expected to prepare deliverables while also performing supervisory and review responsibilities
- Demonstrated ability to apply technical accounting pronouncements pragmatically to the "real world"
Perks and Benefits:
- Private Medical, Dental and Vision
- Health Savings Account
- Pre-Tax Benefit Accounts (FSA)
- Commuter Benefits - transit and parking
- Flexible Time off
- 12 Days of observed holiday entitlement
- Basic Life insurance, Short-Term Disability and Long-Term Disability insurance
- 401(k) Retirement Plan
- Professional Development Stipend
- Remote Equipment Expense Reimbursement
- Mental Wellness Employee Assistance Program
- Monthly wellness and telecommunications reimbursements
- Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee
- Pet Insurance reimbursement
- Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here!
Don't meet every single requirement but excited about the role? We encourage you to apply! Research show us that certain demographics are less likely to apply unless they meet 100% of the requirements, but you may be just the right candidate for this or other roles. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we're also growing the team quickly–join us!
At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy; diverse perspectives, which we believe are the key values to creating exceptional experiences for everyone. Our commitment to providing accessible experiences is driven by this belief and our core values. If you require any accommodations or have any specific requests about how we could tailor our interview process to better suit your needs please contact us on: talentexperience@usertesting.com. If you need to speak to someone please ask!
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UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing askPeopleOps@usertesting.com.
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