At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We are in the business of creating more secure and rewarding futures for our clients and their employees — whether we are designing affordable health plans, assuring income for retirement or aligning workers with workforce needs.

Mercer is seeking candidates for the following position in Kansas City, St. Louis, Des Moines, and Chicago.

Senior Administrative Assistant

What can you expect?

• As a Senior Administrative Assistant, you will be a vital member whose role will directly enhance consultant efficiency and effectiveness in servicing clients or business-related activities while supporting senior consultants within the Mercer Career Products business
• You will be part of a company committed to enhancing the health, wealth, and careers of the clients we serve and their employees — and will work for a company equally invested in the development of our own people
• You can rest assured a high value is placed on diversity and we work to foster understanding, inclusion, and innovation in the workplace
• You will be doing meaningful, challenging work, and can look forward to a career with many opportunities to learn, grow, and advance

What is in it for you?

• A company with a strong brand and strong results to match and are committed to making a difference in the lives of people
• A culture of belonging, innovation, collaboration, internal mobility and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields
• Competitive pay, full benefits package – starting day one (medical, dental, vision, STD/LTD, life insurance, generous 401k match AND automatic contribution)
• Generous paid time off for vacation, sick, company holidays and time to give back to your community; flexible work culture
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
• Opportunities to participate in our mentor program, as well as participate in networking with other colleagues in our Business Resource Groups (BRGs) – Mercer Cares (community involvement), PRIDE, Women@Mercer, Racial & Ethnic Diversity and Rising Professionals Network!

We will count on you to:

• Support continuity of administrative work operations by documenting and communicating needed actions to management, discovering irregularities, and maintaining confidentiality of sensitive information
• Resolve administrative problems by analyzing information and identifying and communicating solutions to enhance performance. Maintain administrative work flow by studying methods; implementing cost reductions; developing reporting procedures
• Oversee office support workflow and allocation of resources, while providing quality assurance and client satisfaction with office support staff performance
• Provide peer review of documents before final production/distribution to ensure quality control of final product
• Partner with business and office leadership in addressing the office support needs of the office
• Manage calendar, schedule meetings, and arrange travel for the department to optimize work performance
• Process and/or coordinate completion of expense reports and invoices in a timely manner
• Handle higher level internal and external inquiries to support high level of customer satisfaction and communication
• Undertake more complex administrative duties with specific projects as required
• Provide training and assistance to other administrative staff in the department to facilitate employee development

What you need to have:

• At least 2 years of experience in an administrative capacity
• Tech savvy - ability to demonstrate technical based skills
• Excellent organizational and time management skills; must be a self-starter, proactive, responsive, and resourceful
• Excellent verbal and written communications skills; must handle sensitive information with professionalism and integrity
• Detail oriented, high level of accuracy in work product and meet commitments
• Strong working knowledge of MS Office suite (Outlook, Word, PowerPoint, Excel)

What makes you stand out:

• Creative marketing background
• Previous supervisory or management experience
• Certifications or training in skills related to the position

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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