Senior Business Analyst (Remote)

Full Time
Remote
Posted
Job description

As a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!


Many of our Corporate function teams can now live and work in any of the states in which Vail Resorts currently operates* – enabling flexible remote work alongside a commitment to building and maintaining strong culture both in person and virtually. If you’re ready to pursue your fullest potential, we want to get to know you. Find your purpose with us at www.vailresortscareers.com.


Job Summary:

The Resort Application Development Team is a software development team within Vail resorts that is focused on the support, maintenance and development of many resort-based applications. For example, Guest Connect is the Point of Sale system that sells Lift Tickets, Season Passes, Ski and Ride School and other miscellaneous products. The RAD team has the opportunity to interface with many other Vail Resorts applications such as our Digital platforms, Food and Beverage, Rental and Retail systems. This position is based out of Vail Resorts corporate office in Broomfield, CO with the option to work remote and/or access the office as desired.


A Senior BA on the RAD team is seen as an ambitious leader and subject matter expert. They create strong partnerships with our stakeholders and fellow team members to gather, document, and approve all business requirements that shape the software development process. Key activities for this individual include:

  • Understanding business needs and translating into actionable user stories for development.
  • Partnering with PM/Scrum master to identify priorities, quickly resolve questions and meet sprint goals.
  • Partnering with QA resources to ensure AC’s are clear and testing is effective.
  • Partnering with developers to determine technology solutions to delight our stakeholders.
  • Keeping an active eye on opportunities for process improvement within and across the RAD team.
  • Support our production management team to assist in unforeseen issues that arise post-release and help drive quick resolution to keep the team moving.
  • Exhibit an upbeat, positive, can-do attitude to support a winning environment for all team members.


Job Specifications:

  • Shift & Schedule Availability: Full Time / Year Round
  • Outlet: Corporate
  • Other Specifics: Remote
  • The expected range is $90,000 - $113,000 + annual bonus


Job Responsibilities:

  • Work closely with business stakeholders, project managers and developers to create and execute on well written and actionable user stories.
  • Lead the development of business, functional, and technical requirement sessions to prepare appropriate documentation such as the preparation of flow charts, wireframes, functional specifications and use cases.
  • Be a strong partner with QA team to help support and validate test plans and test scripts, document test results, and report on results while coordinating usage of test environments.
  • Lead and coordinate UAT testing for assigned releases with appropriate testing audience.
  • Provide operational support for product applications, utilizing our ITConnect and Jira systems, including weekend on-call support on a rotational basis.
  • Participate and/or lead focus groups to solicit user feedback based on current system usage and desired future system enhancements.
  • Ensure all work follows the SDLC process, meets SOX and PCI requirements, and maintain all required supporting documentation. Ensure all risk and compliance obligations are met.
  • Actively participate and be a leader with a positive presence in all agile ceremony meetings.
  • Provide communication and training as required to key RPOS stakeholders/users on new system functionality, releases, and fixes.
  • Troubleshoot system issues and provide data to the user community as requested.
  • Execution of project tasks as assigned.


Job Qualifications:

  • Professional Business Analyst experience in an Agile/Scrum Software Development environment.
  • Effective in requirements gathering and documentation skills.
  • Desire and willingness to dive into work areas, take initiative and own outcomes.
  • Upbeat and positive attitude to help drive an engaging and collaborative team dynamic.
  • Understanding of the QA process and steps required to execute effectively.
  • Strong partnering skills with stakeholders to forge relationships built on trust and credibility.
  • Ability to work on multiple projects/tasks simultaneously
  • Highly organized with strong time management skills and decisiveness.
  • Strong desire to keep learning new things and growing your skills
  • MS Office, Visio, PowerPoint, MS Project
  • Bachelor’s degree in Business, Computer Science, or equivalent in related job experience


Preferred:

  • Experience with MS Development Technologies, including VB6, .Net, SQL Server, SSRS, SSIS
  • Experience in a ski resort or hospitality field
  • Prior POS or similar software application experience
  • Experience working with Jira, Confluence, API’s


The expected range is $90,000 - $113,000 + annual bonus. Actual pay will be adjusted based on experience.


The perks include a free ski pass, and a set of benefits including...

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time. Salaried employees are generally eligible for Flexible Time Off (FTO)
  • Paid Parental Leave for eligible mothers and fathers
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Life, AD&D, and disability insurance


Reach Your Peak at Vail Resorts.
At Vail Resorts, our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.


  • Remote work is currently permitted from British Columbia and the 16 U.S. states in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work remotely, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work at any time in its sole discretion.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 493986

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