The Opportunity

Ulteig’s Senior Business Systems Analyst is a subject matter expert who embraces the goal of building processes that make the most effective use of our business applications though technical support and liaising with the business users. In doing so they partner with a variety of key business stakeholders to not only understand current business process but also create new ones. This position provides is instrumental in building the tools Ulteig leadership depend on for decision making.

What You’ll Do

• Leads efforts to design and implement innovative solutions to meet business needs, inclusive of both system changes and process changes.
• Excels as a subject matter expert for systems used by Ulteig’s sales, accounting, and project management teams.
• Builds strong working relationships throughout Ulteig’s employee base.
• Serve as a primary point of contact for Ulteig’s business applications including configuration, security and other areas as required.
• Advises system users about how to maintain high quality system data.
• Owns translation of end user needs into actionable solution designs and acts on them.
• Stays current with new product releases, methodologies, and technologies that are applicable to Ulteig’s business applications.
• Leads root cause analysis conversations when evaluating business processes identified as needing updating.
• Coordinates key events in major business application projects including software implementations, major feature releases, and decommissioning.
• Document core system changes per internal change control and system governance policies.
• Clearly articulate strategy to cross functional groups as it pertains to business applications and department specific processes.
• Build relationships with external vendors who will work closely to help build and maintain Ulteig’s Business applications on an as needed basis.
• Additional related responsibilities as assigned.

Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.

Knowledge, Skills, and Abilities

• Exemplary communication skills including written, verbal, interpersonal and presentation.
• Strong ability to analyze problems and envision solutions.
• Lifelong learner who is open to alternative approaches.
• Strong desire to understand how systems are used from the perspective of a variety of end user types.
• Ability to broker cross-department communication when more than a single business unit is impacted by a system change.

• Desire to build a working knowledge of business processes spanning multiple departments that interact with enterprise software solutions.
• Courageous in speaking to top level Ulteig leadership about business process and company initiatives.
• Works well within a team atmosphere to solve problems and design solutions.
• Excels in self-managing workload while keeping manager and pertinent stakeholders well informed on progress.
• Can maintain high degree of quality while having multiple projects ongoing simultaneously.

Competency Profile

• Individual Excellence - Strives for individual excellence by seeking challenges and demonstrating high levels of expertise. Displays strong sense of commitment, self-confidence, and integrity.
• Performance - Consistently produces results that meet goals, has high work standards, and understands the business environment and processes.
• Results - Achieves results by problem solving, setting priorities and organization; understands the fundamentals of project management.
• Customer Focus - Maintains customer focus to meet or exceed customer expectations and represent Ulteig in a professional and courteous manner.
• Technical Expertise - Possesses, acquires, and maintains technical and professional expertise.
• Communication - Demonstrates good communication through active listening, presentation skills and effective verbal and written skills.
• Teamwork - Works hard and efficiently within a team to achieve group goals and build solutions; takes the interests of others into consideration when acting.
• Comfortable making recommendations to act and get answers.
• Clearly sets priorities based on best interest of the business.
• Works independently and proceeds with objectives with minimal supervision.

What We Expect from You

• Bachelor’s degree in Information Systems or related field preferred
• Minimum 7 years of systems analyst work or equivalent business analysis or consultancy experience
• At least 5 years’ experience supporting enterprise level systems such as CRM, ERPs, Resource and Project management solutions.
• Hands on experience and comfort designing C Level communications and reports.
• Established comfort with using formulas, calculations, and pivot tables within spreadsheets.
• Prefer familiarity with Microsoft ecosystem such as Dynamics 365, Microsoft 365 Apps, Power Platform and Azure based technology
• Established experience working within a consulting or professional services atmosphere
• High level of organizational maturity with general working knowledge of concepts such as sales operations, common accounting practices for professional services, resource management and/or project management.
• Prior experience as a leader on major enterprise level software projects including implementation, upgrade, and decommissioning.
• Must have authorization to work permanently in the U.S.

As you consider applying for a position at Ulteig, we encourage you to think outside the box – because we do! You might not meet 100% of the skills listed in a description, but we are committed to hiring people with exceptional talent, ability and potential, and then creating an environment where they can become the best versions of themselves. We don’t want to miss out on the possibility of speaking with the next outstanding Ulteig team member, so please apply if you think this role is a great match for your unique skills and strengths. And, yes, relevant military experience is absolutely considered for transitioning service members.

What You Can Expect from Ulteig

Ulteig is a purpose driven organization that has built a culture focused on people – both our clients and our employees for over 75 years. Working at Ulteig is more than a job, it means you will have the opportunity to make a difference by creating and solving for a sustainable future. We realize that a huge part of our success has relied heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. Being 100% employee-owned means, we take our own success and the success of our clients personally.

We offer our team members:

• Flexible Workplace
• Employee Ownership
• Competitive Pay
• Comprehensive Benefits Package
• Collaborative Environment
• Innovative Culture

Our vision is to be the most trusted partners transforming our world’s critical infrastructure. Ulteig connects people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors®, including power, renewables, transportation and water. Ulteig's footprint spans the country and leverages its expertise with a wide range of public and private clients.

At Ulteig, we deeply care and listen to the needs of our team to ensure they are comfortable and have the necessary tools to be productive whether they choose to work remotely, hybrid or in office. We strive to allow a balance and separation between home and work life and provide support and a flexible working schedule so that employees are able to focus on what's important to them. Our offices are currently open, and employees have the option of accessing them to work. We will continue to monitor and respond to COVID-19 proactively to ensure the safety of our valued employees.

If you would like to be a part of a company that empowers their employees, apply today!

Ulteig is a Drug Free Workplace

ACHIEVE | GROW | COLLABORATE

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)