Job description
Our agents are the cornerstone of our operation and we offer excellent benefits including competitive salary, performance bonus, flexible working hours and training and development opportunities to support you in developing new skills.
What you can expect from the role
Reporting to a Team Leader, you will work as part of a high performing team providing excellent customer service to AXA’s customers on all aspects of our products and services with the main responsibilities:
- Answering all questions from our customers and escalating any issues where appropriate
- Working to reach all performance targets, including sales and quality, taking personal responsibility and ownership for delivering on individual and team objectives.
- Using our systems and call scripts to apply the appropriate premium with the information you’ve been given from your customers, while complying with our regulatory obligations.
Your Profile
About the Person
If you have strong customer service skills, an enthusiastic telephone manner and are comfortable negotiating and selling, then this is a great opportunity for you with a company operating throughout Northern Ireland and Republic of Ireland.
Minimum essential requirement of successful leaving certificate (including Maths & English) or equivalent, and at least 6 months experience in a customer service role.
About AXA
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.
About the Entity
Proud to be part of the AXA Group, at AXA Ireland our values are at the heart of everything we do. We work together as One AXA, embracing our differences to make our teams great. We believe integrity, courage and our customer-first approach is what makes us a great place to work. AXA is an equal opportunities employer and welcomes applications from across all communities.
What We Offer
We know an engaged workforce is a successful workforce. That’s why we offer excellent benefits such as performance bonus, health contribution, employee discounts to attract and retain the best people, making AXA a great place to work. Visit our careers page to find out more.
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.