Job description

Role: Level 2 Senior IT Project Engineer

Department: Professional Services

Reports to: Project Manager

General Summary:

Field service Engineers are strong in all the most common and popular end user and IT Infrastructure issues and technologies, as well as some of the more mature ones.

In addition to strong technical aptitudes, backed by at least 2+ years of hard core in the trenches experience, this person is a powerful communicator and a person who can manage well when the client is in a pickle and needs guidance.

This person should be prompt, know the importance of communicating to clients, and the importance of maximising first time fix resolution.

This is a field-based role and will involve travel to different client sites & Documentation

Desired qualities:

• Interest in learning new skills and keeping pace with changing technologies
• Ability to problem solve and work with others to find the best solution
• Precision in your work and attention to all details
• On-point, genuine interpersonal and written communication skills
• Capability to work independently and self-motivate
• A commitment to providing our clients with 100% satisfaction

Unitec serves a wide variety of clients, and just as our clients vary widely in nature, so do our engineers’ workdays, though typically they involve a variety of troubleshooting & implementation of client solutions.

Required:

• Driving Licence: Full: B
• Languages: English C2-Master (Fluent) spoken and written
• Competency Skills: Flexibility, Initiative, Problem Solving, Teamwork
• Specialising In: Server, Office 365, Firewall setup, VMware, Veeam, Hyper V, Microsoft,Apple, Wireless Technologies,

Job Description & Skills Required

Duties this may include:

Server Installations & Deployments
Deploying, Managing & troubleshooting (DNS, DHCP, TCP/IP, Active Directory, M365)
Installing, Managing & troubleshooting Hardware eg. Firewalls/Switches/Access Points/Printers
Site documentation on completion of project works

Travel on site to customers for installs and remote set ups if required.

Skills & competencies:

• Excellent administration skills
• Excellent communication skills
• Client centric
• Excellent organisational skills
• Good problem-solving
• Good time management
• Good conflict management
• Strong computer literacy especially in Microsoft applications
• Analytical
• Good ticket administration is key to ensure SLAs are being accurately reported.

Credentials and Experience:

• Technical certifications such as CompTIA A+ (901, 902)and CompTIA N, Microsoft, Cisco etc
• 2+ years of experience in Windows system administration
• 2+ years’ experience with technical support and troubleshooting abilities.
• Client Operating System / Software Installation, Setup, Management,
• PC, printers
• Working Knowledge of Wireless Technologies

Benefits:

• Laptop
• Mobile phone
• Tool kit
• Uniform
• Growth through training, upskilling and internal progression.
• Company Van
• Life insurance benefits

Job Type: Full-time

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Waterford, County Waterford: reliably commute or plan to relocate before starting work (preferred)

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.