Job description

About iCopy Legal:

iCopy Legal provides records retrieval services as well as copy services. iCopy serves insurance carriers and law firms by providing efficient, transparent, and innovative solutions in records retrieval. Our mission is to relentlessly serve our clients by being the most efficient, transparent, and innovative records retrieval provider in the industry.

iCopy values employees’ time and efforts. iCopy offers benefit options including paid time off, medical, dental, and vision benefits, and future growth opportunities within the company. Short-term disability and life insurance are paid 100% by iCopy. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

Job Description Summary and Objective:

This position will…

• Manage the team responsible for processing records once in digital form as well as the overall workflow for that team.

This is a fully remote, full-time position at iCopy.

This position reports to the Director of Operations and has 5 direct reports.

Duties/Responsibilities:

• Overseeing all of the records processing specialists & ensuring the following tasks are completed
• Processing records using Adobe DC
• Invoicing for records using QuickBooks Online
• Handling records and ensuring team uploads them to correct system
• Completing data entry and documentation

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to work independently.

Education and Experience:

• High School diploma or equivalent
• Prior office and remote experience is highly preferred
• Experience with medical and billing records

Physical Requirements:

• Must be able to work full-time, Monday through Friday.
• Prolonged periods of sitting or standing at a desk and working on a computer.
• Lift 50 pounds at times.
• Travel is NOTrequired for this role

**Must live in Arizona, Arkansas, California, Colorado, Florida, Georgia, Illinois, Indiana, Michigan, Nevada, Oklahoma, South Dakota, Texas, Virginia, or Wisconsin

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Remote

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