Job description
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
The Sr Product Manager will be responsible for maintaining and optimizing the Adobe Workfront platform, ensuring it meets the needs of Lumen users. You will work closely with the Lead Product Manager and cross-functional teams to identify and implement process improvements to enhance the overall functionality of the platform.
The Main Responsibilities
- Coordinate with Lead Product Manager on prioritized requests, tasks and user-submitted enhancements
- Manage the day-to-day operation of the Adobe Workfront platform, including user management, project setup, and system configuration
- Identify and implement process improvements to enhance platform functionality
- Provide training and support to users, ensuring they are equipped with the skills and knowledge to use Adobe Workfront effectively
- Troubleshoot issues and provide solutions to ensure minimal downtime of the platform
- Collaborate with cross-functional teams to develop reports, dashboards, and metrics to track and measure performance
- Stay up-to-date with the latest Adobe Workfront features and updates and make recommendations for adoption where applicable
- Create and maintain Fusion workflow scenarios to support application integration and automation
- Evaluate, manage and prioritize enhancement requests submitted by users in a time-sensitive environment
- License management, including conducting user audits
- Identify business needs and make solution recommendations with strong problem solving and analytical skills, and provide consistent feedback on improvement opportunities related to current business process
What We Look For in a Candidate
Minimum Qualifications:
- 2+ years experience in Adobe Workfront
- Bachelor’s degree or equivalent education
- Ability to provide leadership to cross-functional teams
- Must be proficient in Microsoft Excel, PowerPoint, Project, Teams, and Word
- Strong communication skills (oral and written)
- Excellent analytical and presentation development/delivery skills
Preferred Qualifications:
- Experience with Workfront Fusion
- Completion of formal externally recognized project certification requirements (e.g. PMI, PMP) or a minimum of 5 years of significant project management experience
- Working knowledge of Agile processes and User Story creation and JIRA
- Utilization of Adobe Workfront in project request intake, prioritization, project execution & delivery
Requisition #: 327096
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
72540
161520
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
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