Senior Product Owner, Mobile Insights & Education Content
Job description
Your Opportunity
Charles Schwab & Co., Inc. has an opening for a Senior Product Owner in the Insights & Education team within the Digital Channels, Education & Client Marketing organization. We are a team of writers, editors, experience managers and content strategists that develop and distribute editorial help & guidance content to attract and retain investors for Schwab.
The focus of the role will be to own the Insights & Education (I&E) content experience in Schwab’s mobile app as well as Schwab’s Moneywise app. The Sr Product Owner will partner with UX/Design, technology, and channel owners to execute on the strategy and deliver a best-in-class insights and education experience for Schwab’s clients and prospects.
The Senior Product Owner for Mobile Insights & Education will work with the product team to continue the evolution of the experience in Schwab’s Mobile App, launching new features and capabilities, iterating on the content UI, and potentially other content integrations including segmentation, personalization and delivery to internal “subscribing” channels like partner sites, smart speaker, AI chat, etc.
What you are good at
Align with technical partners on prioritization of 12-month product roadmap- Deliver well-defined requirements, including features, user stories, and acceptance criteria
- Support the product team in rolling out new features and capabilities
- Manage, refine and prioritize the product backlog
- Design experiments to validate whether channel enhancements will be valuable, usable, feasible, and viable
- Define processes and systems for data collection and content ingestion via API
- Implement a publishing workflow for cadenced content delivery to the app in a highly regulated environment
- Support technical implementation of the mobile content experience
- Enable measurement of mobile content performance by collaborating with editorial, data, analytics and technical teams
- Design experiments to validate whether channel enhancements will be valuable, usable, feasible, and viable
- Establish trusted relationships with partners and leverage internal network
- Track KPIs and identify opportunities for optimization
What you have
Qualifications
The ideal candidate will have previous experience as a mobile product owner; experience in both Agile and waterfall development processes; excellent organizational and project-management skills; a strong sense of initiative; a data- and metrics-driven approach to problem solving; and the ability to balance competing priorities for a diverse set of stakeholders.
Requirements:
- Balance of technical expertise and business acumen
- Understanding of web and mobile publishing platforms and technology, including Drupal
- Excellent organizational and project-management skills
- 5+ years experience working in an Agile environment
- 5+ years experience with iOS and Android mobile development
- 5+ years experience in mobile UI, mobile engagement, management, measurement and best practices
- Familiarity with accessibility standards
- Familiarity with user tests and A/B tests
- Ability to work both independently and as a strong contributor to a team
- B.A./B.S. in communications, journalism, information science, marketing, technology or a related subject
Preferred Qualifications:
- Previous experience in media, editorial and/or financial services
- Design system experience
- Experience in technical development for editorial products
- Experience with customer journey design and mobile app’s role in supporting customer engagement, retention, and conversion
Why work for us?
Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future.
TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.