Senior Quality Assurance Manager

Full Time
Cockeysville, MD 21030
Posted
Job description

We are looking for a detail-oriented Senior Manager, Quality Assurance to lead a team of QA Analysts focused on quality and quality-related development work related to Sinclair's Corporate and Broadcast-related applications and integrations. You will work alongside the Sinclair product teams to acquire in-depth knowledge of how each application works in terms of business logic, security aspects, development environments, and production environments. You will provide direction into test strategies, document areas for improvement in design, and assist in corrective action in all stages of the product lifecycle.

Responsibilities:

Operations, Collaboration & Partnerships

  • Lead a team of QA Analysts working across several Scrum development teams supporting a portfolio of corporate and broadcast-related applications and integrations.
  • Recommend and assist in corrective actions taken at all stages of product life
  • Submit and track production (maintenance) and release issues
  • Review functional and design specifications to ensure full understanding of deliverables
  • Estimate, prioritize, plan and coordinate testing efforts across multiple projects
  • Oversee all lifecycles of the testing process including, test planning, test case documentation, data configuration, progress reporting and test schedules.
  • Oversee and contribute to software testing solutions via automated and manual means
  • Manage defect backlog, ensuring proper documentation and tracking through resolution.
  • Collaborate with development team and business to troubleshoot issues
  • Ensure projects meet customer requirements and objectives

Performance Improvement

  • Help the software applications team to maintain a high level of excellence
  • Develop, standardize and refine test case standards, methodologies and sustainable processes
  • Develop, standardize and evaluate performance metrics to establish process success
  • Design, document and implement procedures and techniques that are consistent with best practices for analyzing, testing, and evaluating the risk (software & business), accuracy, completeness, internal integrity/consistency, testability and overall quality of systems.
  • Research emerging technologies and identify opportunities for adoption
  • Track operations and constantly look for ways to make things work better, faster, and smoother
  • Prepare and deliver staff performance evaluations and career development activities

Qualifications:

  • Bachelor's degree in IT discipline or equivalent work experience
  • Proven track record of success leading a team of Quality Assurance Analysts
  • 8+ years of application testing experience
  • 5+ years of automated testing experience
  • 3+ years of experience with cloud-based quality assurance methods and systems
  • Experience reporting, regressing and reproducing software problems
  • Experience with relational databases (administration and T-SQL); understanding of SQL and ability to query/validate sets of data
  • Experience testing 3rd party applications, determining root cause, and partnering with 3rd party vendors to resolve issues
  • Experience working with a formal Software Development Life Cycle (SDLC) process
  • Experience with a formal Software Test Life Cycle (STLC) process
  • Experience in both front and back-end testing
  • Familiarity and experience with browser-based testing tools such as Selenium, Robot Framework, CodedUI, etc. preferred
  • Experience using one or more of the following tools a plus: Jira, Azure DevOps, Microsoft Test Manager, Jenkins, Visual Studio / Git, ServiceNow
  • Thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity
Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!
About Us
Make your mark in Media with Sinclair Broadcast Group, a diversified media company dedicated to connecting people with content everywhere! We have consistently led the broadcast industry since our inception, and now Sinclair owns the largest regional sports network business and one of the largest television broadcast portfolios in the country. In addition, we have affiliations with all of the major broadcast networks, own Tennis Channel, and several multicast networks including TBD and Comet. Our content is distributed over-the-air, on multi-video providers, and through our industry-leading digital media platforms. We're at the forefront of NextGen technology, enabling innovative new ways to engage with broadcast content like never before. We also recently launched a free TV streaming service called STIRR. Our success is the direct result of our extraordinary employees and management team who believe in our vision and are dedicated to ensuring a great future for our employees. We are advancing the world of Media and want YOU to join our winning team!
About the Team
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.


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