Job description

About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
关于我们
字节跳动成立于2012年,使命是激发创造力,丰富生活。字节跳动拥有TikTok、Helo和Resso等十几种产品,以及头条、抖音和西瓜等中国产品平台,致力于帮助人们更容易、更有趣地交流、消费和创造内容。

Why Join Us
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.
为什么加入我们
在字节跳动,我们的员工谦逊、聪明、富有同情心和创造力。我们创造是为了激励——为了你,为了我们,也为了我们所有产品的数百万用户;我们带着好奇心,追求最高目标,勇于承担风险和不确定性。在这里,勇于追求、大胆创造的同学将拥有无限机会;加入我们,一起创造改变。

About the Team
Monetization Office is the strategic team of Douyin Group, providing support for Douyin Group's various business lines with the perspectives of strategy, user research, data science, macro research, etc., helping the business to grow more healthily and steadily at all stages, and becoming the most reliable strategic partner.
关于团队
经营办公室是抖音集团的战略团队,从战略、用户研究、数据科学、宏观研究等多个角度,为抖音集团各项业务提供支持,帮助业务在各个阶段更加健康稳固的成长,成为业务最可信赖的战略伙伴。

In this role, you will:
1. Work closely with cross-functional leads to deeply understand the needs of E-commerce consumers, merchants, and influencers in the North American market and other global markets
2. Collaborate with stakeholders to identify the key research questions that will help shape the E-commerce product strategy in different markets
3. Identify and create the best research methods based on the question, timeline, and resourcing
4. Design and implement research, synthesize findings into practical and impactful insights to help stakeholders make decisions
5. Measure and track how product changes affect user behaviors and attitudes over time across different markets, reveal the key reasons with solid data rationale
6. Initiate foundational research and gather insights from relevant industries to help stakeholders explore the possible solutions to challenging long-term product questions.

职位描述:
1、与不同职能紧密合作,深入探索北美市场及其他全球市场,了解电商消费者、商家、达人的需求;
2、与业务合作,定义关键问题,帮助电商制定不同市场的产品战略;
3、根据问题、时间和资源确定最佳研究方法;
4、设计并实施研究,输出可行、有效的研究结论,帮助业务做出决策;
5、衡量并跟踪产品对不同用户的行为影响,并用数据展示结论;
6、研究并收集行业信息,帮助业务探索长期重要问题,并帮助寻找解决方案。
1. 5+ years experience working in UX research, preferably in the ecommerce/tech industry
2. Bachelor's degree or above in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade, or other related fields
3. Experience using both qualitative and quantitative research methods, such as: usability studies (remote/in lab), focus groups, interviews, concept tests, diary studies, surveys, data analysis, A/B testing, etc.
4. Ability to work independently with limited supervision and take initiative to solve problems and learn new things
5. Ability to manage multiple projects at the same time in a fast paced environment
6. Great written and spoken communication skills to influence product partners and major company decisions
7. Ability to analyze large sample data with statistic tools, such as SQL, Python, R, SPSS.
职位要求
1、5年以上用户体验研究工作经验,电商/互联网行业优先;
2、本科及以上学历,心理学、统计学、社会学、市场研究、经济学、国际贸易等相关专业优先;
3、同时具有定性和定量研究能力,例如:可行性研究、焦点小组座谈会、概念测试、日记研究、调研、数据分析、A/B测试等;
4、能够独立工作,主动解决问题和学习新事物;
5、能够在快节奏的工作中同时负责多个项目;
6、优秀的的书面表达和沟通能力,能够影响业务及和公司业务决策。
7、能够使用统计工具分析样本数据,如SQL,Python,R,SPSS。

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
字节跳动致力于创造一个包容的空间,让员工因其能力、经验和独特的见解而受到重视。我们的平台将来自世界各地的人们联系在一起,我们的工作环境也是如此。在字节跳动,我们的使命是激发创造力,丰富生活。为了实现这一目标,我们致力于欢迎多样化的声音,并创造一个多样化的环境。我们对此充满热情,希望你也是如此。

ByteDance is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us atbaorongrong.01@bytedance.com
字节跳动致力于在我们的招聘过程中提供合理的便利。如果您需要帮助或住宿,请联系我们baorongrong.01@bytedance.com

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