Introduction / Job Description

Full-time, year-round employees enjoy a benefits package that includes insurance, PTO, and holidays. Employees who successfully complete the season will be eligible for a bonus. Shared, onsite staff housing is available to employees at no cost. The Ranch also provides complimentary access to basic food items and a daily lunch provided by our staff cook.

Server assistants, who are also called assistant servers, are people who help hosts and serve in restaurants, and are an integral part of a restaurant’s staff.

The job of a server assistant involves removing the dirty glassware, silverware, and plates after use by guests.

Everything else left on the table by the guests must also be removed. After doing this, they will have to rearrange the table in conformity with the in-house standards of the restaurant, by setting up plates, glasses, and any new utensils that have been left there before the table was used.

Duties & Responsibilities

• Greets all guests immediately they come in and when going
• Thank the guests and invite them to return
• Seat guests appropriately and present them with the menu
• Arrange guest seats in rotation among servers in order to ensure that they are given equal number of tables
• Update the floor chart regularly throughout the shift
• Clean menus as required throughout the shift
• Observe tables and take note of dirty, clean, and occupied tables
• Ensure that the front door area is both maintained and cleaned, both inside and out. This also includes making sure the brass and windows are free of fingerprint and smudge
• Keep the Host Area stocked with take-away menus, toothpicks, business cards, and other necessary items
• Assist the servers by refilling beverages and water, processing payment, and running food to the tables
• Assist servers in resetting and bussing tables
• Inform management of guests who are unhappy with the service as quickly as possible
• Maintain composed, professional and calm attitude at all times

Requirements

• Must possess strong interpersonal skills
• Must be able to communicate with individuals from different backgrounds
• Must possess organizational skills
• Must possess the ability to adapt in a changing environment

Skills

• Communication
• Teamwork Oriented
• Maintains a Good Energy Level
• Thorough and Organized
• Professional
• Punctual