Server (PM) | Lucero

Full Time
Tempe, AZ 85281
Posted
Job description
Location:
Omni Tempe Hotel at ASU

MODERN ELEGANCE WITH TEMPE CHARM

Set to open in the Spring of 2023, Omni Tempe Hotel at ASU will amplify Tempe’s revitalized downtown area and bring some of the largest conference and meeting space to the city. The hotel will feature 330 guest rooms, including 11 suites, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of flexible indoor and outdoor meeting space with expansive views of the ASU campus and the Tempe cityscape. Whether you are looking for a destination for your weekend getaway, a meeting room or event space for a conference or wedding, or a night out at the multiple upscale restaurants, the Omni Tempe Hotel at ASU is sure to meet the needs of the most refined travelers.
Job Description:
Omni Tempe Hotel at ASU is seeking a Server to join the pre-opening team of our brand-new upscale hotel. Opening in the spring of 2023, Omni Tempe Hotel at ASU will provide Tempe with 330 guest rooms, 36,000 square feet of event space and four new food and beverage outlets. Featuring a rooftop upscale restaurant and the largest ballroom in the area, we expect to provide elevated options for our guests for dining and entertainment.
Responsibilities:
  • Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
  • Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
  • Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
  • Complete station set-up and breakdown/side-work.
  • Polish and clean all water glassware on assigned station during each shift.
  • Take food and beverage orders and upsell as often as possible.
  • Be pleasant, smile and greet all guests using surnames when obtained.
  • Send orders using MICROS systems.
  • Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.
  • Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
  • Present accurate check to guests and process payment.
  • Assist in seating guests and answering phones for restaurant as needed.
  • Cross train among other food and beverage outlets as needed.
  • Perform any other duties as assigned by the restaurant manager.
Qualifications:
  • Minimum 1 year of serving experience, high volume & casual environment preferred.
  • Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
  • Must have knowledge of wine, spirits, and beer.
  • Must be able to work a variety of shifts, including weekends and holidays.
  • Maintain a professional business appearance, attitude, and performance.
  • Must have unexpired Food Handlers obtain upon hire.
  • Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.

  • This position is a full-time, on-site position with no work from home flexibility.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

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