Job description
Are you an experience admin/coordinator looking for work life balance and progression?
About your new employer:
- Irish leader in scientific, manufacturing, production and laboratory solutions.
- Over 100 years of presence on the market
- Based in Dublin West
About your new job:
- Ensure work is performed in compliance with QMS and EHS requirements.
- Work with the Head of Technical Services on process objectives and business strategy.
- Maintaining the departments QMS documents.
- Handle incoming phone calls, emails and transfer calls.
- Preparing process orders for equipment repairs, services and calibration and parts.
- Maintaining and monitoring the schedule of annual service contracts.
- Ensuring all service/repair/calibration documentation are sent to customers.
- Issuing invoices and credit notes for service and repairs.
- Scheduling workshop repairs.
- Training new admin staff and engineers on systems and processes.
- Tracking and updating Installations and De-installations.
- Tracking returns of warranty products or parts.
- Managing all 3rd party repairs.
- Ensure that data accuracy & service reports are continuously monitored and
- Monitoring KPIs with the Head of Technical services and preparing monthly performance report
- Assisting in the preparation of tender submissions.
- Scheduling calls with customers/engineers/ staff as required.
- E-mailing regular reminders to Engineers
What skills you need:
- Experience in a workshop/repair centre environment (preferred)
- Excellent communication skills written and verbal
- Excellent organizational and co-ordination skills
- Ability to organise/schedules and to develop work plans.
- Strong customer service skills.
- Strong knowledge of MS Office & Databases.
- Experience working under ISO/EHS standards (preferred).
What's on offer?
- Very competitive salary in the industry
- Opportunity to work remotely
- Great work-life balance (Mon-Fri).
Contact Jakub for further info on 086 780 8680
Job Type: Full-time
Salary: €35,000.00-€45,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Reference ID: LXCA2308
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