Job description

*Accepting applications from those looking to apprentice, as well as experienced techs

Some of the functions the Service Technician will perform:

• Embodies our values: Serve Others and Own It
• Meets or exceeds customer expectations in a friendly, courteous and professional manner
• Visits customers’ homes as needed to repair furniture
• Ensures that all warehouse repair policies and procedures are followed
• Ensures that the appropriate team member is informed of any item that cannot be repaired
• Receives returned and/or damaged furniture items, assesses condition to determine whether the item is repairable
• Follows established procedures to dispose of unsalvageable items

The Ideal Candidate will have, among other skills and abilities:

• Furniture repair experience including: upholstery repair, leather repair and wood repair
• Must have a good working knowledge of power tools including, but not limited to: table saw, drill press, belt sander, router, circular saw, screw guns, hand drills and heat guns
• Ensures that all safety procedures are being followed
• High school diploma or general education degree (GED); or equivalent combination of education and experience
• Ability to read, write and comprehend simple instructions, short correspondence, and memo
• Ability to add, subtract, multiply, and divide
• Track record of serving others and putting team goals first
• Owners mindset; takes ownership over everything within scope of responsibility
• Proactive approach; identifies and solves problems
• Adaptability; flexible to shifting priorities and a changing environment

Why you’ll want to join our team:

• Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
• Comprehensive medical, dental, and vision benefits including a 401K plan
• Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
• Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Service Technician is critical in ensuring we meet that goal. This person directly impacts the business by providing a furniture repair service for our customers, ensuring satisfaction.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Work Location: In person

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