Job description

Must have

• 3+ years Presentation Skills
• Demonstrate ServiceNow Depth of Knowledge across the platform
• Strong familiarity with ITSM and implementation of ITIL standards within the ServiceNow Platform
• Excellent customer service skills, including presentation, verbal and written communication skills
• Experience of using business analysis tools/techniques to design and deliver business change
• Ability to work independently toward delivery of goals as well as collaborate in team efforts
• Bachelor’s degree in computer science or related field or 6+ years relevant technical experience

Preferred Skills

• This position will be responsible for developing efforts in the backlog for departments and divisions within the lab.
• Expertise in ITOM, SPM (ITBM), IRM (GRC), Catalog Items, and Custom Applications are all desired skills as future facing projects and scopes of work.
• Knowledge on multiple platform interfaces including mobile, portal development, and Next Experience UI.
• Experience with Java Script, Angular, React JS, Powershell, Rest API
• Experience with Client Scripts, Business Rules, ACLs, AJAX Scripting
• First-hand experience in government cloud, with experience in operating within FedRamp guidelines
• ITIL foundations experience and/or certification
• Strong foundational skills in organizing and able to execute multiple IT projects with minimal supervision
• Demonstrate the ability to learn new technologies and disciplines quickly

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction

Job Types: Full-time, Contract

Pay: $75.00 - $90.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• ServiceNow: 5 years (Preferred)

Security clearance:

• Secret (Preferred)

Work Location: Remote

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