Job description
Overview:
About Wipro Limited
Responsibilities:
Title: Salesforce Technical Architect
About Wipro Limited
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting, and business process services company. Our Salesforce experts combine experience design, industry solutions, multi-cloud cross-platform engagements, legacy modernization, and digital integration to help our clients simplify their transformation roadmap, accelerate their transition to the new, and enable them to create what matters. Wipro is recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, with over 190,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
Responsibilities:
- Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements
- Ensuring Salesforce best practices are followed in configuring and customizing the application
- Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
- Coordinate development activities to be assigned to a team of 3-7 developers;
- Develop detailed system requirement specifications for medium to large program segments
- Develop Technical Design Document, Conduct peer review, Unit Testing
- Act as a product SME for complex functional issues as needed, especially related to determining when customer requirements require a custom solution and configuration and validation of new features
- Defining technical solution to the requirements, creating technical tasks for the team members, ensuring team follows the best practices and leading the team from technical front and owning the solution
Education and Required Experience:
- Minimum 10 Years of Experience in Salesforce Sales Cloud, Service Cloud, Communities implementation
- Salesforce Lightning experience, LWC, Apex, Visualforce, SOQL/SOSL, Force.com IDE and Force.com Ajax Toolkit, Salesforce API integration
- Strong experience in Salesforce configuration and customization
- Strong experience in integrating Salesforce with external systems (like Mulesoft etc)
- Strong experience in Agile way of working
- DevOps practitioner with Copado, Git, GitHub and CI/CD experience
- Good understanding and exposure to Salesforce DX
- Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes
- Good Communication, Analytical & problem solving skill
- Working experience on Service Cloud implementation, CTI Integration, Omni channel implementation are must.
- Not eligible for Visa Sponsorship
We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
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