Clipper is a completely new breed of logistics company, our cutting-edge operations allow us to provide a world class service to customers such as John Lewis, River Island, Marks & Spencer, Dunne’s and Prettylittlething.com.

Clipper Dublin

You may not have heard of us and that’s okay, you will though know our client as one of Irelands largest retailers, who currently are going through record breaking success.

We are known for our core values and agility, ability and credibility run through everything that we do. If you’re used to working at a fast pace and looking for an opportunity to have direct input into the foundations of this growing site, then this role is for you!

2022 is going to be a big year for our Clipper site in Dublin. This is an exciting time to join the site as we go through this rapid expansion and we’re now on the lookout for an exceptional Shift Manager to lead the site into our future.

As a Shift Manager at our Rathcoole site, you will be tasked with delegating duties to your teams, solving queries and ensuring compliance with all H&S regulations. You will be required to maintain a fully stocked inventory, ensure all shifts are suitably covered and track any daily absences within your team.

Client satisfaction is paramount so a large part of your role will be to ensure we deliver against our service level agreements in a professional, safe and efficient manner.

You will also be expected to provide a full handover to colleagues on the next shift ensuring service levels are uninterrupted.

In this role you are accountable for:

• Maintaining H&S in the workplace.
• Leading a team and supporting leadership standards on site.
• Managing the performance and development of team members.
• Communicating timely messages.
• Leading or supporting ad hoc projects.
• Support site engagement & charity initiatives.
• Provide exceptional levels of customer service.
• Support the Senior Management Team with any other duties.

Required skills, knowledge and experience:

o Problem solving.

o Project management.

o Rising to a challenge.

o Developing recommendations.

o Written and verbal communication.

o Industry awareness including experience working with Warehouse Management Systems, i.e. JDA

o Customer awareness.

o Financial awareness.

o Working as part of a team.

o Managing own activity.

• Managing and leading a team.

Desirable skills, knowledge and experience:

o Presentation skills.

o IT skills / Excel / PowerPoint / Word

o Analytics.

o Managing others.

o Extensive customer service experience