Job description

EverSource is looking for bright, happy, engaging people who want to make a difference in our client's "habitat", and it doesn't hurt to have lofty goals either. We offer job training and opportunities to grow professionally. Our culture is a promote-from-within environment where upward movement is not only possible, but the expectation. We are expanding and need the best and brightest people! If you are looking to join a team of motivated, self-starters who believe that customer service is the key to success, we want to hear from you.

Site Manager - Office Services (1176399GH)

Job Type: Full-Time, Salary, Exempt

Schedule: 7:30 AM-5:00 PM Monday-Friday

Starting at: $60,000/yr. (Up to 5% Bonus)

Zip Code: 80202, onsite car parking not available, near the HYATT REGENCY HOTEL

Benefits: Medical, Dental, Vision, 401k, Life Insurance/AD, Disability Insurance (STD/LTD), Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs), Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance and Voluntary Benefits (including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program)

Perks: Free Fitness Center Access

Job Summary: The Site Manager is responsible for managing a team of 4 people, navigating day to day activities including mailroom/copy room functions, hospitality, records monitoring, reception, and general administrative support in a professional office setting.

Responsibilities:

· Lead by example, delegate, and build strong relationships with associates and clients

· Manage and provide direction to on-site team in all aspects of mailroom and office services

· Oversee the process of all shipments, inbound freight, mailings, mailing accounts and messenger pick-ups

· Oversee all mail, BRM, UPS & FedEx accounts and vendor relations

· Respond to requests in a timely manner and extend outstanding customer service to all internal/external customers and clients

· Oversee, collect, and maintain records of metrics related to volumes and time/motion studies

· Demonstrate proactive thinking and planning for both client and EverSource operations

· Serve as client’s main point of contact, host regular client meetings, and review metrics data related to essential job functions

· Produce client invoicing and maintain records related to supplemental billing in a timely and accurate manner

· Prove flexible when faced with deadlines and challenges

· Oversee physical appearance of all serviceable areas of the site including conference rooms, public areas, copy centers, mailrooms, office services, records, freight, reception, supplies, etc.

· Maintain documented procedures for all EverSource processes and responsibilities

· Adhere to procedures and guidelines to remain compliant with all EverSource and Compass Group standards

· Responsible for cross training all on-site associates and participating in on-going training and safety programs

· Capture and manage employee time and PTO schedule

· Perform administrative tasks and other duties as needed

Qualifications/Requirements:

· High school diploma or equivalent (GED); College is a plus

· Maintain a positive attitude in busy environments

· Prior supervisory or management experience

· Proven customer service-related experience

· Proficiency in MS Office365, and general computer skills with a willingness to learn new technologies

· Follows all established processes and procedures

· Excellent communication skills both written and oral

· Ability to solo liftto 50pounds

About EverSource:

EverSource is an innovative facilities management company that ensures dedication to its clients and a positive company culture. From mailing processes to copy center management, EverSource associates perform essential tasks efficiently, thoroughly, and in a personalized manner. As a company, we are committed to providing our clients with top-notch services and our associates with frequent growth opportunities. At EverSource you will be a valued team member whose innovative thinking will be not only accepted but encouraged and implemented. Read more about us at our website: https://www.eversourcefm.com/. EverSource is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 2 years (Preferred)
• Microsoft Office: 2 years (Preferred)
• Supervisory/Management: 2 years (Preferred)

Work Location: One location

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