Job description
JOB TITLE:
Skip Trace Agent
DEPARTMENT:
NET Data/GHS
REPORTS TO:
GHS Director of Operations and Call Center Supervisor
SUPERVISORY RESPONSIBILITIES:
None
JOB LOCATION:
Sulphur Springs, Texas
TRAVEL:
none
SUMMARY OF POSITION:
Data entry using internal program to locate/update bad addresses and phone numbers in case files for future contact. This is an entry level position.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Research, locate, and update bad addresses and phone number within internal software system
Assist with daily mail sort and distribution
Process returned mail and update in software as needed
Assist with mailing operations
Assist Call Center Supervisor and Director of Operations with office tasks as needed
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
High School Diploma
Basic computer knowledge and keyboarding skills
Ability to troubleshoot minor issues
Ability to use reasoning and deduction to locate accurate information
Must be able to maintain focus and be self-motivated
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):
Computer experience preferred
Bilingual preferred but not required
Physical Demands and Work Environment:
Call Center Environment
Must be able to sit for extended periods of time at a desk while typing on a computer
Job requires continuous typing on the keyboard
No lifting is required
Noise level in the work environment is moderate
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